Plesk to Cpanel : Failed: The remote execution of “pkgacct.server.domain.com” failed, or the requested account, “username”, was not found on the server: “101.101.101.101”.
hello,
I done many accounts transfer from Plesk to Cpanel but just on one account i get error:
Failed: The remote execution of “pkgacct.server.domain.com” failed, or the requested account, “username”, was not found on the server: “101.101.101.101”.
Starting “TRANSFER” for “Account” “username”.
Copy Destination: /home
Remote server type: “plesk”.
Initiating process to package the account over SSH (Secure Shell) connection …
Packaging the account with the command: /scripts/pkgacct.server.domain.com username '' --compressed --mysql 8.0 --allow-multiple --split --no-reseller …
ERROR: Unknown option: compressed
ERROR: Unknown option: mysql
Fetching psa userid using v5 method
v5 PSA UID: 2
PSA UID: 2
pXa DNS is username.com
logfile is: /home/cpmove-username-1716890971.log
Done
Copying password...Done
Done
pXa Copying mailman lists and archives...Done
pXa Copying DNS zones...
ERROR: Record "type" is invalid at /tmp/eSFLfnaGcY/lib/Cpanel/Account/DnsZone/Record.pm line 47.
Done
Target “/home” on host “server.domain.com” has 1.58 TB free and requires at least 0 bytes free, which includes space for temporary files.
WARNING: The remote server failed to send the location of the transfer archive.
WARNING: Attempting to guess the location of the remote transfer archive.
Fetching md5sum of “/home/cpmove-username.tar.gz” from the remote server … …
Done
Removing copied archive on remote server. …
Done
Failed: The remote execution of “pkgacct.server.domain.com” failed, or the requested account, “username”, was not found on the server: “101.101.101.101”.
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Hey there! I see you also submitted a ticket on this issue so we'll be following up there with more details.
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i did. ticket id:#95272121
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