Transferring from cPanel 110.0.33 to 120.0.9 error
Hi,
I found a related post here https://support.cpanel.net/hc/en-us/community/posts/23483925888663-Transferring-from-cPanel-110-0-31-to-120-0-5-with-cPanel-CCS-plugin-installed?sort_by=created_at
However this post is in relation to DNS zone errors, I am not receiving zone errors however I am receiving the following error when transferring accounts to the new server:
The “NativeDAV” restore module failed because of an error: (XID dgdf2m) The system failed to create the file “/home/removed/.caldav//addressbook/.tmp.e2b87.BFwxUT4aWlx22k0qb9MRElA.vcf” with permissions “0600” (as EUID: 1003, EGID: 1005 1005) because of the following error: No such file or directory at /usr/local/cpanel/Cpanel/FileUtils/Write.pm line 197. Cpanel::FileUtils::Write::_write_to_tmpfile("/home/removed/.caldav//addressbook/BFwxUT4aWlx22k0qb9MRElA.vcf", "BEGIN:VCARD\x{a}VERSION:2.1\x{a}FN: Andrew Perkins \x{a}N:Perkins\\;Andre"..., undef, CODE(0x2837c50)) called at /usr/local/cpanel/Cpanel/FileUtils/Write.pm line 127 Cpanel::FileUtils::Write::overwrite("/home/removed/.caldav//addressbook/BFwxUT4aWlx22k0qb9MRElA.vcf", "BEGIN:VCARD\x{a}VERSION:2.1\x{a}FN: Andrew Perkins \x{a}N:Perkins\\;Andre"..., undef) called at /usr/local/cpanel/Cpanel/Slurper.pm line 103 Cpanel::Slurper::write("/home/removed/.caldav//addressbook/BFwxUT4aWlx22k0qb9MRElA.vcf", "BEGIN:VCARD\x{a}VERSION:2.1\x{a}FN…s::Session::Processor::_process_child_with_output_redirection(Whostmgr::Transfers::Session::Processor=HASH(0x31e01e8), Whostmgr::Transfers::Session=HASH(0x3127278), 0, "lunasolardnsccopya202405291612374bsW") called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 205 Whostmgr::Transfers::Session::Processor::__ANON__() called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 72 eval {...} called at /usr/local/cpanel/Cpanel/ForkAsync.pm line 72 Cpanel::ForkAsync::do_in_child(CODE(0x31b8010)) called at /usr/local/cpanel/Whostmgr/Transfers/Session/Processor.pm line 207 Whostmgr::Transfers::Session::Processor::start(Whostmgr::Transfers::Session::Processor=HASH(0x31e01e8)) called at bin/start_transfer.pl line 57 main::__ANON__() called at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/Try/Tiny.pm line 100 eval {...} called at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/Try/Tiny.pm line 91 Try::Tiny::try(CODE(0x3126dc8), Try::Tiny::Catch=REF(0x28279d8)) called at bin/start_transfer.pl line 72
I'm unclear whether this error will cause an issue or not, appears to be related to CCS.
Thanks
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Hey there! The CCS system has been completely removed and integrated into cPanel itself in version 120. Does the transfer otherwise finish normally or is that a fatal error?
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Hi,
It's not a fatal error and the transfers appear to complete with this error thrown for most accounts, I am transferring around 800 and we get around 600 of these errors, this is a complete server transfer so I want to ensure this is nothing to worry about as the old server will be decommissioned so want to ensure there is no data being lost.
Thanks
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Our team has resolved this issue, case HB-7485, in version 122, and there is a backport request in for version 120, but it hasn't been released just yet. The issue is specifically with users that had calendar data inside Horde before that tool was removed from the system.
If the users don't need that older calendar data there is nothing to worry about, but we plan to get this pushed to a version of 120 soon.
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Hi Rex,
Thanks for the info, do you have any idea on ETA? We do have the migration scheduled for 14th June, I assume the new server would need to be running the new version for data to be migrated? It sounds like it might not be safe to proceed with this presently, pushing this date back won't be ideal with the upcoming EOL but if necessary I'd prefer to know sooner rather than later to let clients know, thanks.
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Oh, I never give ETAs :D
BUT...I'm hoping this happens next week as it should be included in the next version of 120, 120.0.10.
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Understood, I shall perform the ritual sacrifice to appease the gods.
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Is it that easy? There's been a sacrifice I could have been doing this whole time??? :P
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I can confirm 120.0.10 has stopped this particular error on transfer, the one related to the french locale here still remains though:
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The locale issue hasn't been fixed just yet, but I'm glad to hear the calendar problem is resolved!
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