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AutoSSL for hostname service certificates (checkallsslcerts) fails since moving to Let's Encrypt when the server doesn't have a zone for itself

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3 comments

  • cPRex Jurassic Moderator

    Hey there!  Let me do some testing on this and I'll get back to you soon!

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  • cPRex Jurassic Moderator

    I've contacted our developers about this through case CPANEL-45609, although I don't have a workaround I can provide at this time.  You can follow along with the following support article at https://support.cpanel.net/hc/en-us/articles/23945386906263-cPanel-s-hostname-certificate-tool-tries-to-secure-service-subdomains-which-will-never-succeed as we'll post an update there once we have one.  I'll also update this thread with more details as I get them.

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  • Porolifle Fuller

    cPRex Add us to the list of affected use-cases. We run cPanel in a University setting, and it's pretty common that servers in our environments (and I presume other enterprise settings) are not allowed authoritative DNS. An update on this topic would be greatly appreciated as one of our servers has now lost its hostname SSL coverage.

    UPDATE: Nevermind!! Although checksslcerts threw a bunch of errors upon closer inspection it appears it did actually pull successfully after a manual run; confirmed via WHM.

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