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cPanel version EOL

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12 comments

  • Ahmed Hamdy

    quietFinn

    What if I didn't extend the lifecycle, the cPanel could stop working?

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  • quietFinn

    No it does not stop working, but you don't get security updates.

     

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  • Ahmed Hamdy

    ok, thank you

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  • cPRex Jurassic Moderator

    I just wanted to be clear that you don't get a choice in not using the extended lifecycle - if you have a cPanel server on CentOS 7 we are automatically applying the extended support until you upgrade the OS or migrate to a new system.

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  • Mrg

    What are the fees of the Cpanel ELS with Cloudlinux7? Many Thanks

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  • cPRex Jurassic Moderator

    Here is the pricing for Direct customers:

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  • rch7

    How about other customers? I'm getting emails from Cpanel server: "Your system’s cPanel & WHM version (11.110.0.34) will reach End of Life in --13 days on Sat Jun 1 00:00:01 2024. We strongly recommend that you upgrade to the latest version to avoid any disruption in your service. For more information on how to update your version, read our Update Preferences documentation. "
    But WHM panel says "Support for version 110 will end July 31, 2024."

    WHM Update Preferences says LTS version is 118. And I get more notifications about failed upgrade attempts from 110 (centos 7) to 118.

    It looks quite messy frankly.

    My host refuses to support or recommend the Elevate script saying they found it too buggy, and it may be the case as far as I have tried to run /scripts/elevate-cpanel --check

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  • cPRex Jurassic Moderator

    rch7 - if your host doesn't support ELevate on their infrastructure, you'll need to perform a traditional migration to a new machine using the Transfer Tool:

    https://docs.cpanel.net/whm/transfers/transfer-tool/

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  • rch7

    Yes it's what my host suggests obviously, order a new server.

    So do you imply ELS is for the direct license buyers only?

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  • cPRex Jurassic Moderator

    ELS is applied to all licenses, even if it's purchased through your host.  As long as you're on CentOS 7 or CloudLinux 7, you'll receive that benefit.

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  • Tarquin

    Can you explain a little more what that looks like?

    Is that $6.10 per incident or to cover 5 months of support? What happens after Dec 31st if we still remain on CentOS7 and require support from cPanel?

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