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Transfer from Plesk Obsidian 18.0.61 Update #5

Unnamed User

Starting “TRANSFER” for “Account” “mydomain”.
Copy Destination: /home
Remote server type: “plesk”.
Initiating process to package the account over SSH (Secure Shell) connection …
Packaging the account with the command: /scripts/pkgacct.srv24.xxx.xx mydomain '' --compressed --mysql 10.6 --allow-multiple --split --no-reseller …
ERROR: Unknown option: compressed
ERROR: Unknown option: mysql
Fetching psa userid using v5 method
v5 PSA UID: 3
PSA UID: 3
pXa DNS is xxx.xx
logfile is: /home/cpmove-mydomain-1718101106.log
Done
Copying password...Done
Done
pXa Copying mailman lists and archives...Done
pXa Copying DNS zones...
+ xxx.xx
+ xxxxx.xx
Done
pXa Copying SSL certificates and keys...Done
pXa Grabbing mysql dbs...The database list contains: mydomain_sayt
Done
pXa Copying PostgreSQL databases...
Done
pXa Grabbing PostgreSQL privileges...Done
pXa Copying Horde databases......Done
pXa Copying statistics...Done
pXa Copying alias domains...
+ xxxxx.xx
Done
ERROR: No such file or directory at /tmp/LV5SU8cBpQ/lib/Filesys/POSIX/Error.pm line 48.
ERROR: Filesys::POSIX::Error::throw(2) called at /tmp/LV5SU8cBpQ/lib/Filesys/POSIX.pm line 187
ERROR: Filesys::POSIX::_find_inode(Cpanel::Pkgacct::Archive=HASH(0x563331c5a210), "fs/user/var/www/vhosts/xxx.xx/public_html/cgi-bin") called at /tmp/LV5SU8cBpQ/lib/Filesys/POSIX.pm line 228
ERROR: Filesys::POSIX::lstat(Cpanel::Pkgacct::Archive=HASH(0x563331c5a210), "fs/user/var/www/vhosts/xxx.xx/public_html/cgi-bin") called at /tmp/LV5SU8cBpQ/lib/Filesys/POSIX/3rdParty/Wrappers.pm line 30
ERROR: Filesys::POSIX::3rdParty::Wrappers::forced_alias(Cpanel::Pkgacct::Archive=HASH(0x563331c5a210), "fs/user/var/www/vhosts/xxx.xx/public_html/cgi-bin", "cpmove-mydomain/homedir/public_html/cgi-bin") called at /tmp/LV5SU8cBpQ/scripts/main.pl line 3307
ERROR: Script::Pkgacct::pXa::copy_homedir(Script::Pkgacct::pXa=HASH(0x563330888680)) called at /tmp/LV5SU8cBpQ/scripts/main.pl line 221
ERROR: Script::Pkgacct::pXa::script() called at /tmp/LV5SU8cBpQ/scripts/main.pl line 49
pXa Copying home directory...
Done
Target “/home” on host “srv24.xxx.xx” has 1.45 TB free and requires at least 0 bytes free, which includes space for temporary files.
WARNING: The remote server failed to send the location of the transfer archive.
WARNING: Attempting to guess the location of the remote transfer archive.
Fetching md5sum of “/home/cpmove-mydomain.tar.gz” from the remote server … …
Done
Removing copied archive on remote server. …
Done
Failed: The remote execution of “pkgacct.srv24.xxx.xx” failed, or the requested account, “mydomain”, was not found on the server: “xx.xx.xx.xx”.

Comments

3 comments

Date Votes
  • cPRex Jurassic Moderator

    Hey there!  Can you try manually packaging the account on the server to see if you get the same issue?

    cd /scripts
    wget http://httpupdate.cpanel.net/cpanelsync/transfers_DEVEL/pkgacct/pkgacct-pXa
    chmod +x pkgacct-pXa
    /scripts/pkgacct-pXa username

    You'll just need to replace "username" in that last command with the username of the account.

    0
  • Unnamed User
    • Edited

    Dont working

    pXa Copying home directory...No such file or directory at /tmp/x2UuaHz9t6/lib/Filesys/POSIX/Error.pm line 48.
            Filesys::POSIX::Error::throw(2) called at /tmp/x2UuaHz9t6/lib/Filesys/POSIX.pm line 187
            Filesys::POSIX::_find_inode(Cpanel::Pkgacct::Archive=HASH(0x55d6a522da70), "fs/user/var/www/vhosts/xxxxxxxx.xx/public_html/cgi-bin") called at /tmp/x2UuaHz9t6/lib/Filesys/POSIX.pm line 228
            Filesys::POSIX::lstat(Cpanel::Pkgacct::Archive=HASH(0x55d6a522da70), "fs/user/var/www/vhosts/xxxxxxxx.xx/public_html/cgi-bin") called at /tmp/x2UuaHz9t6/lib/Filesys/POSIX/3rdParty/Wrappers.pm line 30
            Filesys::POSIX::3rdParty::Wrappers::forced_alias(Cpanel::Pkgacct::Archive=HASH(0x55d6a522da70), "fs/user/var/www/vhosts/xxxxxxxx.xx/public_html/cgi-bin", "cpmove-mydomain/homedir/public_html/cgi-bin") called at /tmp/x2UuaHz9t6/scripts/main.pl line 3307
            Script::Pkgacct::pXa::copy_homedir(Script::Pkgacct::pXa=HASH(0x55d6a3e5d680)) called at /tmp/x2UuaHz9t6/scripts/main.pl line 221
            Script::Pkgacct::pXa::script() called at /tmp/x2UuaHz9t6/scripts/main.pl line 49

    0
  • cPRex Jurassic Moderator

    Well, at least the error is consistent, so that's good.  Could you submit a ticket so the server can be examined?  We'll likely need to perform an strace of the pkgacct script to see where it is failing.

    0

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