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Change nameserver domain

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5 comments

  • cPRex Jurassic Moderator

    Hey there!  Changing the entries in WHM >> Basic WebHost Manager® Setup will only change the NS records that get applied to newly-created DNS zones, as existing zones will not be updated.

    The easiest way to make this change would be to do the following:

    -create the new nameservers at the registrar
    -ensure there are A records for the new nameservers in the DNS zone of the domain
    -manually update the zone records using WHM >> DNS Zone Manager to remove the old NS records and add the new ones

    Migrating to a new machine wouldn't avoid the configuration steps required to make this change happen.

    Let me know if that helps!

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  • Unnamed User

    Hello,

    thanks for replying. 

    1. 1st point is done. Created new child nameservers ns1.domain.net and ns2.domain.net at the registrar and added ns1.domain.net and ns2.domain.net as nameservers of domain.net

    2. Do I need to create a cPanel user a/c for domain.net in whm? I can see a cPanel a/c for domain.com inside WHM-> List Accounts.

    3. I have around 50 cPanel customer a/cs and 100+ customer domains are showing in the DNS zone manager. Do I need to change both NS records of every customer domain in whm? because I will tell them to change nameservers to ns1.domain.net and ns2.domain.net at their domain registrar.

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  • cPRex Jurassic Moderator

    1 - Great!

    2 - If you already have an account you don't need to do anything else besides adding the A records for the nameserver subdomain and the NS records for the nameservers themselves.

    3 - Ideally yes, so everything is consistent.

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  • Unnamed User

    Hello,

    1. I created a cPanel a/c for domain.net but it is not opening. Can you explain how to accomplish point 2 any tutorial or guide link will be ok.

    2. Also I checked DNS Zone Manager there are Zone Records for ns1.domain.com

    3.Is it possible to have 4 different nameservers like

    IP 1.2.3.4 = ns1.domain.com

    IP 1.2.3.4 = ns1.domain.net

    IP 5.6.7.8 = ns2.domain.com

    IP 5.6.7.8 = ns2.domain.net

    So once everyone moves to domain.net based nameserver I can delete domain.com nameserver from whm 

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  • cPRex Jurassic Moderator

    Yes, there is no limit to the number of nameservers you can have.

    I'd recommend scanning the new domain with a tool like intodns.com so you can see where the DNS issues may be.  If you have any specific errors after DNS problems have been resolved, post them here and I can try and help based off that information.

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