After finished Transfer Tool AutoSSL certificate changed

Elizabeta

• June 19, 2024 10:39

Hello,

I have finished Transfer Tool and succesuffully migrated my account on other hardware with cPanel&WHM. But when I opened main page with AutoSSL certificate I see:

 

it's a little confusing why I see domains that were on the test cpanel before changing the IP address on the test cpanel. Is there any way to refresh the certificate to show the actual domains without showing the pre-test domains

Best regards,
Elizabeta

• 

  mtindor

  • June 19, 2024 12:23

  If you have root you can log into WHM, go to AutoSSL --> Users, select the user and tell it to run AutoSSL again on the user.   If you log into the cPanel account and go to SSL Status you can see all of the hostnames covered / not covered by the certificate and you can exclude what you don't want covered and then run AutoSSL from the cPanel account.

  Worse case scenario, delete the certificate from the site / certificate store and re-run AutoSSL on that account.

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  cPRex Jurassic Moderator

  • June 20, 2024 14:24

  I believe this is the issue you're looking for:

  https://support.cpanel.net/hc/en-us/articles/5208055750039-Old-hostname-shows-up-in-new-hostname-certificates

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