DATABASE PROBLEM

Hi!

Im trying install WP site with Duplicator and take this error:

STATUS

Unable to connect the user [ka564351_panths ] to the host [localhost].
The server error response was: Access denied for user 'ka564351_panths '@'localhost' (using password: YES)'

DETAILS

This test checks that the database user is allowed to connect to the database server. It validates on the user name, password and host values. The check does not take into account the database name or the user permissions. A database user must first exist and have access to the host database server before any additional checks can be made.

everything is right ( database name, host, user and password)

Pls help

cPRex Jurassic Moderator

June 20, 2024 14:09

Hey there! cPanel has no affiliation with the Duplicator software, so it might be best to reach out to them. If you can connect with the following command on the server, after replacing the "username" entry with your database user:

mysql -u username -p

and using the correct password for that user, the issue isn't with the user access but with that tool you're trying to use.

DATABASE PROBLEM

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