After upgrade, local domain and secondarymx are empty

Unnamed User

• June 22, 2024 16:00

Users can't send or receive emails receiving these messages:

From Mail Clients (Microsoft Office):
503 Valid RCPT command must precede DATA

From Webmail, sending to email accounts in the same server:
Error SMTP (550): No se pudo establecer destinatario "example@locallyhosteddomain.comt" (The mail server could not deliver mail to exmaple2@locallyhosteddomain.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.).

I tracked why, if these are domains in the same server and the delivery should be local, the files

> sudo vi /etc/localdomains

has only the main domain listed (one line)

and 

> sudo vi /etc/secondarymx

is completelly empty

• 

  quietFinn

  • June 22, 2024 18:44

  Maybe you should look at
  /etc/remotedomains

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• 

  Unnamed User

  • June 22, 2024 23:36

  /etc/remotedomains is also completely empty
  
  I noticed that with 

  > sudo vi /etc/localdomains

  listing all hosted domain it can send and recive emials... but...
  
  All sent email to external server is labeled as spam?
  
  What else needs to be reconfigured?

   

   

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• 

  cPRex Jurassic Moderator

  • June 24, 2024 14:03

  You mentioned you performed an upgrade - was this actually a migration to a new server on a different IP address?  If so, that IP address may have had a poor reputation before it was assigned to you, especially if nothing else has changed on your machine.

  You will want to ensure that your accounts have SPF and DKIM enabled:

  https://docs.cpanel.net/whm/dns-functions/enable-dkim-spf-globally/

  or else emails are far more likely to end up in spam.

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• 

  Unnamed User

  • June 24, 2024 22:02

  It was an upgrade over the same server. All programs and configuration was saved, overwritten and recovered by the automated migration program

  Some steps in the manual failed and half of the migration was done manually

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• 

  cPRex Jurassic Moderator

  • June 24, 2024 23:09

  Did you use ELevate to update the system?

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• 

  Unnamed User

  • June 25, 2024 00:17

  I started with ELevate until after a reboot I was not able to see the start menu to choose the option the tutorial talked about

  After that, some Python libraries were messed up and was needed to fix manually

  After that, Apaches failed, problem with Exim and some missed domain names

  At this point, the only issue to solve is that all sent email from this server is labeled with ***SPAM***

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• 

  cPRex Jurassic Moderator

  • June 25, 2024 08:22

  I would check and ensure that all domains have SPF and DKIM records in place. 

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