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IP Address adding issue due to RTNETLINK error

Rabijit Khuntia
  • Edited

Hello, When I try to add IP to my WHM server I get the following error

Error warning The “/sbin/ip -family inet addr add xx.xx.xx.xx/29 broadcast xx.xx.xx.yyy dev enp10s0f1np1 label enp10s0f1np1:cp1” command (process 146609) reported error number 2 when it ended.: Error: Attribute failed policy validation.

The “/sbin/ip -family inet route add xx.xx.xx.xx dev enp10s0f1np1” command (process 146610) reported error number 2 when it ended.: RTNETLINK answers: File exists.

Please give me a solution.

Thanks

Comments

5 comments

Date Votes
  • Andrew
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    It seems the IP is already added. You can check it using "ip a" command from command line.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    0
  • Rabijit Khuntia

    When I try to add IP via Add a New IP Address in WHM it gives the error, I can see the IP address entry in /etc/ips. However not in "ip a" in command line. 

     

    0
  • Andrew
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    This is the issue and the solution:

    https://support.cpanel.net/hc/en-us/articles/1500007799001-Cannot-add-IP-in-WHM-due-to-RTNETLINK-error

    The kernel has a hard limit of 15 characters for the name of an interface. If your network interface has a long name, adding additional IPs will try to add 4+ characters to the name of the base interface, starting with ":cp1" and incrementing for each IP. If the name of your interface + the additional label exceeds 15 characters, the system will be unable to add the interface.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    0
  • Rabijit Khuntia

    I saw that link and tried to fix the issue by using the following command

    ip a add xx.xx.xx.xx/xx.xx.xx.xx(subnet mask) dev enp10s0f1np1 

    the IP is added, can be seen in the whm but I don't know if it is the correct procedure or not.

    0
  • Andrew
    Translate

    You need to change the interface name "enp10s0f1np1" to something shorter to fix this.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    1

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