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Cpanel account access not installed

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6 comments

  • quietFinn

    For me it seems that you are trying to create a cPanel account for your hostname (my.domain.com), try to create the account for the domain (domain.com).

     

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  • Pinter Lajos

    No.
    I will correct the error message.
    I didn't want to write out the domain name, so I wrote "my domain" instead.

    Account Creation Status: failed
    (XID m8mtpz) The DNS entry for “mydomain.com” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed.

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  • ffeingol

    Is this a stand alone server or part of a DNS cluster?  The message is basically saying that DNS zone either exists on the server or within the DNS cluster.

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  • Pinter Lajos

    This is a standalone server.
    In many places it was recommended to delete the DNS server from WHM and then I can register a Cpanel account, but that didn't work either.
    It's annoying because the WHM-Cpanel installation is automatic, because the license is linked to my IP address.
    Both installed, but only the account assigned to WHM and not to Cpanel.

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  • cPRex Jurassic Moderator

    This error message indicates your server is part of a DNS Cluster of some sort.  If you go to WHM >> DNS Cluster, do you see that anything is configured there?

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  • Pinter Lajos

    There is nothing. It's not even enabled.
    Aren't the nameservers at fault?
    He wrote this before the WHM Cpanel setting: Default nameservers of the type .cprapid.com are not compatible with .com domain registrations.

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