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prisma doesn't respond when you try to contact the database

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  • Hi,

     

    Is your server using CloudLinux? If so, it's possible the application is hitting LVE limits. Otherwise, I'd suggest checking the Apache error log ( /etc/apache2/logs/error_log ) to see if any helpful entries are logged regarding the crash. There are also separate node js logs that could contain additional information that I recommend checking:

    Node JS Log Location

     

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