Mailman administrator approval malformated url

Javier Wilson

• July 15, 2024 15:50

When I receive a moderation email to approve, I don't get the URLs to approve them, seeing server logs in the "es" language it tells me this:

broken template: /usr/local/cpanel/3rdparty/mailman/templates/es/postauth.txt
'ascii' codec can't decode byte 0xed in position 3: ordinal not in range(128)

The message arrives like this:

Como administrador de listas, se  requiere su autorizacion para enviar un mensaje
a la siguiente lista de distribucion:

    Lista:                 %(listname)s@%(hostname)s
    Remitente:             %(sender)s
    Asunto:                %(subject)s
    Razon para retenerlo:  %(reason)s

Cuando pueda, acceda a la pagina:

    %(admindb_url)s

para aprobar o denegar el envio

• 

  cPRex Jurassic Moderator

  • July 16, 2024 17:26

  Hey there!  I see another user has reported this behavior and we are working on this in ticket 95329009, but so far we have not found a resolution.  I'm following along with that ticket now and I'll be sure to update you here once I have more information.

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• 

  cPRex Jurassic Moderator

  • July 17, 2024 16:05

  Update - we've created a case with our developers to have them fix this issue.  You can follow along with case CPANEL-45714 at https://support.cpanel.net/hc/en-us/articles/24966675882775-Mailman-generates-ascii-codec-can-t-decode-byte-error for updates!

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• 

  JUAN OLIVERA

  • August 21, 2024 16:24

  What was indicated as workaround was done, however the problem continues. Any progress with the solution?

  [root@cp06 ~]# /usr/local/cpanel/scripts/restartsrv_mailman --status &> /dev/null && /usr/local/cpanel/3rdparty/bin/python2 -S /usr/local/cpanel/3rdparty/mailman/cron/senddigests
  List: gmb_wilman.cl: problem processing /usr/local/cpanel/3rdparty/mailman/lists/gmb_wilman.cl/digest.mbox:
  'ascii' codec can't decode byte 0xf3 in position 17: ordinal not in range(128)
  List: santaema_wilman.cl: problem processing /usr/local/cpanel/3rdparty/mailman/lists/santaema_wilman.cl/digest.mbox:
  'ascii' codec can't decode byte 0xed in position 7: ordinal not in range(128)

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• 

  cPRex Jurassic Moderator

  • August 21, 2024 16:26

  Our team was actually working on this issue just last night according to the development logs, although there is no official fix just yet.

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• 

  JUAN OLIVERA

  • September 12, 2024 15:22

  Any progress on this issue? I have continued to receive notifications and I haven't seen any more information regarding this

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• 

  cPRex Jurassic Moderator

  • September 12, 2024 16:16

  The specific package you'll be looking for is cpanel-mailman-2.1.39-2 - right now we're still on -1.  This is included in the next release of 120 and 122 which *should* go out later today if everything goes as planned!

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