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Cpanel not working - but site is live

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5 comments

  • mtindor

    You probably don't have port 2083 (and maybe other crucial ports) opened up in your firewall -- whether that be a cloud firewall, or CSF running on the server, etc.

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  • Unnamed User

    I'm actually using cloudflare would that affect it?

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  • cPRex Jurassic Moderator

    I am also not able to connect to port 2083 on that IP address.  If that IP is being sent through Cloudflare that could certainly be an issue, or you just have a firewall problem.

    I've redacted the IP from your original post for security reasons.

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  • mtindor

    That IP (now redacted) is a Digital Ocean IP.  If you have a box at Digital Ocean, and if you have their cloud firewall enabled, you are going to have to add access in the firewall (both inbound and outbound) via various rules that you set up in the firewall.

    If you aren't using the cloud firewall that DO provides, then CSF (ConfigServer Firewall) or the machines own firewall is blocking access to those ports and you will need to modify the firewall on the machine itself.

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  • cPRex Jurassic Moderator

    Thanks for the details, mtindor!!

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