About end of life, license
Hi,
we have a WHM hosting server from hetzner datacenter.
Since last November the datacenter has not provided us with technical support for WHM, only for hardware.
In two months we will switch to a new server, but for now we have some technical issues that need to be resolved (until migration to new server).
So we need a license for a while to look at these problems.Our server hosts 88 accounts
Can we buy a license for a few months?
Which of all licenses, from pricing page, do we need?
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Hey there! For that number of accounts you would need the Premier license, as 100 accounts are included in that monthly fee before there is an additional charge.
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Hi again, but we already have a licenses on our ip (148.251.44.40) and we can 't complete our order.
What is the process of releasing the IP from the existing server license and how can we apply it to the new license?
will we have any problem with server operation, while the process lasts?
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No, there won't be any issues with the server while you don't have a license - you just wouldn't be able to access WHM or cPanel for the few minutes while you are swapping the license.
-cancel the existing license
-purchase the new license
-run /usr/local/cpanel/cpkeyclt to refresh the license check and get it updatedIf that doesn't work properly, just email cs@cpanel.net and we'll get it fixed for you.
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Thanks for the update
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Sure thing!
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