Cpanel::Exception::IO::WriteError/(XID scu7ph) The system failed to send 3,26 KB to the process that is running the command
Answered
We have two CPanel servers (Ubuntu 20.04) versions
whmapi1 version
version: 11.118.0.13
DNS server: PDNS
When editing any DNS record via Cpanel or WHM, we get the following errors:
The request failed. (Error ID: rt8wmm) Ask your hosting provider to research this error in cPanel & WHM’s main error log
Cpanel::Exception::IO::WriteError/(XID scu7ph) The system failed to send 3,26 KB to the process that is running the command “/usr/sbin/named-checkzone -- site.com /dev/stdin” because of an error: Broken pipe
The system failed to send 3.26 KB to the process that is running the command “/usr/sbin/named-checkzone -- site.com /dev/stdin” because of an error: Broken pipe
logs:
# tail -n10000 /usr/local/cpanel/logs/error_log | grep mass
[2024-07-30 17:20:35 +0200] info [xml-api] API failure: (XID sz97hc) The system failed to send 1.87 KB to the process that is running the command “/usr/sbin/named-checkzone -- site.net /dev/stdin”
because of an error: Broken pipe [mass_edit_dns_zone] version [1].
Via SSH:
# whmapi1 mass_edit_dns_zone zone='site.net' serial='2024061300' remove=23 add='{"dname":"example", "ttl":3200, "record_type":"A", "data":["11.22.33.44"]}'
---
metadata:
command: mass_edit_dns_zone
reason: "API failure: (XID u3jpxb) The system failed to send 1.79 KB to the process that is running the command “/usr/sbin/named-checkzone -- site.net /dev/stdin” because of an error: Broken pipe"
result: 0
version: 1
It looks like a problem in the API with the mass_edit_dns_zone function. Very critical for us.
How to solve the error?
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Sorry, Looks like I found a solution here
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I'm glad you found that article!
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You are a life saver!
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Worked for me as well, thanks.
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this worked for me, thanks so much
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