Retain backup of deleted account
Hello, we usually suspend accounts for few months and then terminate them. However, we've had few instances after an account got terminated that the customer reaches out to re-activate the account.
We noticed that the new backup function does not retain accounts backup once they have been terminated in WHM.
Can this feature be adjusted? or perhaps added as an option not to delete a terminated account backup until X number of days?
This would be helpful as backup is there in case things go wrong (someone accidentally terminates the wrong account or customer finally realizing they want the account back). Thanks!
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Hey there! There isn't a way to configure this in the cPanel backups. The best thing to do in this case may be to manually move or copy the backup file out of the cPanel backup structure so it doesn't get rotated out as part of the backup pruning process.
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