Problem with cpup

Got error when update today, cannot find any solution yet, anyone have similar?

Problem 1: package alt-python35-peewee-2.8.3-1.el8.x86_64 from @System requires libpython3.5m.so.1.0()(64bit), but none of the providers can be installed

Log:

[2024-08-15 04:19:20 +0000] - Processing command `/usr/local/cpanel/scripts/update-packages`
[2024-08-15 04:19:21 +0000] [/usr/local/cpanel/scripts/update-packages] checkyum version 22.3 (excludes: bind-chroot)
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] Last metadata expiration check: 0:07:47 ago on Thu Aug 15 04:11:36 2024.
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] Error:
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] Problem 1: package alt-python35-peewee-2.8.3-1.el8.x86_64 from @System requires libpython3.5m.so.1.0()(64bit), but none of the providers can be installed
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - cannot install both alt-python35-libs-3.5.9-7.el8.x86_64 from imunify360 and alt-python35-libs-3.5.7-4.el8.x86_64 from @System
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - cannot install both alt-python35-libs-3.5.9-7.el8.x86_64 from imunify360 and alt-python35-libs-3.5.7-4.el8.x86_64 from imunify360
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - cannot install the best update candidate for package alt-python35-peewee-2.8.3-1.el8.x86_64
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - cannot install the best update candidate for package alt-python35-libs-3.5.7-4.el8.x86_64
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] Problem 2: package alt-python35-psutil-5.4.7-1.el8.x86_64 from @System requires libpython3.5m.so.1.0()(64bit), but none of the providers can be installed
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - cannot install both alt-python35-libs-3.5.9-7.el8.x86_64 from imunify360 and alt-python35-libs-3.5.7-4.el8.x86_64 from @System
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - cannot install both alt-python35-libs-3.5.9-7.el8.x86_64 from imunify360 and alt-python35-libs-3.5.7-4.el8.x86_64 from imunify360
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - package alt-python35-3.5.9-7.el8.x86_64 from imunify360 requires alt-python35-libs(x86-64) = 3.5.9-7.el8, but none of the providers can be installed
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - cannot install the best update candidate for package alt-python35-psutil-5.4.7-1.el8.x86_64
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] - cannot install the best update candidate for package alt-python35-3.5.7-4.el8.x86_64
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] (try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)
[2024-08-15 04:19:25 +0000] [/usr/local/cpanel/scripts/update-packages] (XID h79287) “/usr/bin/yum” reported error code “1” when it ended:
[2024-08-15 04:19:25 +0000] E [/usr/local/cpanel/scripts/update-packages] The “/usr/local/cpanel/scripts/update-packages” command (process 1818126) reported error number 1 when it ended.

cPRex Jurassic Moderator

August 15, 2024 14:02

Hey there! These are all CloudLinux packages, so I'm wondering if there is a problem with your repositories. Are you able to do the following without an issue?

yum clean all
yum makecache
yum update

quietFinn

August 15, 2024 14:27

If I see upcp failing because of ClodLinux packages I just wait for the next day and almost every time the problem is gone.

August 15, 2024 14:28

I do wish they'd deal with whatever problems their mirrors seem to be having as that is a common complaint.

marekkn

August 16, 2024 01:33

Thanks :) I just didn't know that alt-python would be cloudlinux :) cool, will wait make sense, will let know when fixed

September 10, 2024 15:07

Month time, still not fixed:

[root@lhp203 scripts]# /usr/local/cpanel/scripts/update-packages
checkyum version 22.3 (excludes: bind-chroot)
Last metadata expiration check: 0:22:54 ago on Tue Sep 10 14:43:14 2024.
Error:
Problem 1: package alt-python35-peewee-2.8.3-1.el8.x86_64 from @System requires libpython3.5m.so.1.0()(64bit), but none of the providers can be installed
- cannot install both alt-python35-libs-3.5.9-7.el8.x86_64 from imunify360 and alt-python35-libs-3.5.7-4.el8.x86_64 from @System
- cannot install both alt-python35-libs-3.5.9-7.el8.x86_64 from imunify360 and alt-python35-libs-3.5.7-4.el8.x86_64 from imunify360
- cannot install the best update candidate for package alt-python35-peewee-2.8.3-1.el8.x86_64
- cannot install the best update candidate for package alt-python35-libs-3.5.7-4.el8.x86_64
Problem 2: package alt-python35-psutil-5.4.7-1.el8.x86_64 from @System requires libpython3.5m.so.1.0()(64bit), but none of the providers can be installed
- cannot install both alt-python35-libs-3.5.9-7.el8.x86_64 from imunify360 and alt-python35-libs-3.5.7-4.el8.x86_64 from @System
- cannot install both alt-python35-libs-3.5.9-7.el8.x86_64 from imunify360 and alt-python35-libs-3.5.7-4.el8.x86_64 from imunify360
- package alt-python35-3.5.9-7.el8.x86_64 from imunify360 requires alt-python35-libs(x86-64) = 3.5.9-7.el8, but none of the providers can be installed
- cannot install the best update candidate for package alt-python35-psutil-5.4.7-1.el8.x86_64
- cannot install the best update candidate for package alt-python35-3.5.7-4.el8.x86_64

September 10, 2024 15:09

It would be best to create a ticket at this point so the server can be investigated, and then we can escalate the issue to CloudLinux if necessary.

Problem with cpup

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