Restarting SSH shows old shared hosting sitename invalid user

Answered

durangod

• August 16, 2024 03:12
• Edited

Hi, 

I used to be on a shared server and all sites were under one plan and one main site.

Lets call that old shared site name  for this example.   

Then i moved from shared hosting to a VPS and my hostname is completely different, my OLD_HOSTING_NAME is just a domain now like the others, nothing special. 

I noticed today that when i restart SSH i get the following example below, and my OLD_HOSTING_NAME is seen as a invalid user.  I have a ticket open with my host, but they never tell me how to do stuff, they just do it, and i want to learn how to fix this myself.

I am thinking they forgot to change a file. 

Here is what i get...   i changed all the ports and private data for protection. 

Startup Log
Aug 16 02:51:02 server5.example.com systemd[9]: Starting OpenSSH server daemon...
Aug 16 02:51:02 server5.example.com sshd[2222]: Server listening on 0.0.0.0 port 55.
Aug 16 02:51:02 server5.example.com systemd[9]: Started OpenSSH server daemon.

Log Messages
Aug 16 02:50:58 server5 sshd[9999]: Connection closed by invalid user OLD_HOSTING_NAME 000.000.000 port 99999 [preauth]
Aug 16 02:50:58 server5 sshd[9999]: Invalid user OLD_HOSTING_NAME from 000.000.000 port 99999
Aug 16 02:50:34 server5 sshd[9999]: Connection closed by authenticating user root 000.000.000 port 99999 [preauth]
Aug 16 02:50:31 server5 sshd[9999]: Connection closed by invalid user OLD_HOSTING_NAME 000.000.000 port 99999 [preauth]
Aug 16 02:50:30 server5 sshd[9999]: Invalid user OLD_HOSTING_NAME from 000.000.000 port 99999

 

 Why is it showing my old hosting name. Any suggestions would be great,   then i can look at this before they fix it so i know what the issue was.  

Thanks :)

• 

  durangod

  • August 16, 2024 04:02

   

  Its because i changed usernames

  Well here is what they (my host) said... 

  In such cases, you need to create a new SSH, you can use your old SSH key only if you use the same Username that was on the Shared hosting.

  Here is a detailed illustrated guide on how to do that:

  https://www.namecheap.com/support/knowledgebase/article.aspx/9428/89/how-to-connect-via-ssh-using-keys/

  1
• 

  durangod

  • August 16, 2024 04:28

  Anyway since i have SSH disabled for the server, i just had to go into WHM -> Security Center -> Manage Roots SSH Keys and create a new key and then authorize it and it seems like that has fixed the issue.  :) 

  0
• 

  cPRex Jurassic Moderator

  • August 16, 2024 13:50

  I'm glad the host was able to help clear things up!

  0

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