Update CentOS 7 to ALMA crashed

Frucomedia

• August 16, 2024 09:20
• Edited

Hello!!

 

I was updating from CentOS 7 to ALMA Linux when the server crashed in a restart (step 4 to 5). I don't have access to KVM to check the error so I'm blind in order to fix it.

Did this happened to anybody before? Is something you can give me a hint in order to get up the machine (now I can't access via VNC neither). =(

 

Is there any  way you can help me out? I'm desperate...
Many thanks in advance,

 

David

• 

  cPRex Jurassic Moderator

  • August 16, 2024 13:57

  Hey there! Unfortunately there won't be anything we can do on our side with the server in that state. The only thing you can do would be to contact the hosting provider to see if they can access the machine directly and get you more information about the state it is in.

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• 

  Frucomedia

  • August 16, 2024 16:12

  Ok!! Thanks for your help anyway!! It's a shame they (OVH) disabled KVM on this machine just few days ago... We're completely blind in order to fix it... machine doesn't restart from step 4 to 5... 

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• 

  cPRex Jurassic Moderator

  • August 16, 2024 22:14

  It seems odd that they would disable KVM - was there a particular reason for that?

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  Frucomedia

  • August 17, 2024 15:54

  https://blog.ovhcloud.com/product-lifecycle-legacy-equipments-decommissioning/

  Security reasons they say... =P

  I had to buy a new server and now moving all the accounts from backups... 

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  cPRex Jurassic Moderator

  • August 19, 2024 14:27

  I'm sorry you had to do that, but at least you were prepared and had the backups so it was an option!

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