License error

Unnamed User

• August 26, 2024 08:05

Hello Support,

my license runs through my provider Server4You and I sent them an error message yesterday, but the support there can't fix the error/problem! So cPanel would be unusable for me, my question now would be can you help me as a manufacturer? so that I can use my cPanel, otherwise I unfortunately have to migrate back to Plesk, because I can not wait any longer until the error has been fixed.

Kind regards

Kruse

• 

  GMB Computers

  • August 26, 2024 09:31

  Updating cPanel license...Done. Update Failed!
  Error message:
  The cPanel license server replied that the license has been activated on too many machines (600).
  Please contact billing@cpanel.net

  The exact message was: The license has been activated too many times on different machines. 

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• 

  Unnamed User

  • August 26, 2024 11:02
  • Edited

  Hello 
  I had to reinstall my VDS server twice because I made a mistake the first time when selecting the operating system. If you get such a problem with cPanel after 2 new installations of the operating system, then I will probably have to switch back to Plesk. 

  Lg
  Kruse

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• 

  cPRex Jurassic Moderator

  • August 26, 2024 14:05

  Hey there!  I'm not able to do anything with licensing issues through the Forums.  When those issues happen you need to email cs@cpanel.net or create a ticket with our team so it can be investigated.  If the issue is just a locked license it only takes our team a few minutes to handle it.

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