Delivery Reports - Plus Addressing email not showing

tom9909

• August 27, 2024 03:08

Should delivery reports show plus addressing email? 

I don't see any in the delivery report logs when searching for either the plus address or the senders email address. 

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  cPRex Jurassic Moderator

  • August 27, 2024 13:59

  Hey there!  I setup a test plus address on my system and I see the following in the Exim logs (/var/log/exim_mainlog) when I check that log directly:

  2024-08-27 09:54:28 1siweS-00000005BhD-2kqv <= original_sender@domain.com H=sonic312-23.consmr.mail.bf2.yahoo.com [74.6.128.85]:42476 P=esmtps X=TLS1.3:TLS_AES_128_GCM_SHA256:128 CV=no S=6801 id=204505277.218806.1724766824876@mail.yahoo.com T="Test of the plus addressing system" for plustest+plusaddress@domain.com
  2024-08-27 09:54:28 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1siweS-00000005BhD-2kqv
  2024-08-27 09:54:28 SMTP connection from sonic312-23.consmr.mail.bf2.yahoo.com [74.6.128.85]:42476 D=41s closed by QUIT
  2024-08-27 09:54:28 1siweS-00000005BhD-2kqv => plustest+plusaddress <plustest+plusaddress@domain.com> R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 <plustest+plusaddress@domain.com> hlLvG5TazWYY3xIAxedwlg Saved"
  2024-08-27 09:54:28 1siweS-00000005BhD-2kqv => plustest+plusaddress <plustest+plusaddress@domain.com> R=archive_incoming_email_domain_method T=archiver_incoming_domain_method
  2024-08-27 09:54:28 1siweS-00000005BhD-2kqv Completed

  so that does indeed show the mail coming in just like any other email.  I also see this in the Mail Delivery Reports when I search for "plus" in the last 24 hours:

  

  Note: My server likely has more lines in the delivery report than yours would as I have archiving enabled on this mailbox.

  So yes, we should expect to see those in the WHM >> Mail Delivery Report section just like any other email.  If things aren't working well I'd check the Exim log directly and see what you find there first.

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