New SSL Issue
Dear cPanel
For 24 hours my client account still not enable with SSL, i try to run this:
/usr/local/cpanel/bin/autossl_check_cpstore_queue --force
Polling for “agensiâ€â€™s new certificate for “agensiman.com.my†(order item ID “2858227197â€) …
The certificate is not available. (processing)
Setting up for Sectigo’s DCV (Domain Control Validation) for this certificate request …
Polling for “ummiâ€â€™s new certificate for “ummimahabbah.com.my†(order item ID “2858124309â€) …
The certificate is not available. (processing)
Setting up for Sectigo’s DCV (Domain Control Validation) for this certificate request …
And many more, may i know what happen ?
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Hey there! I see this is on Sectigo - what version of cPanel are you using? Have you tried switching the provider to Let's Encrypt, if that is an option for your machine?
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The system will attempt to renew the SSL certificate for (ummimahabbah.com.my: ummimahabbah.com.my www.ummimahabbah.com.my mail.ummimahabbah.com.my webmail.ummimahabbah.com.my cpanel.ummimahabbah.com.my webdisk.ummimahabbah.com.my cpcontacts.ummimahabbah.com.my cpcalendars.ummimahabbah.com.my).
The “Sectigo†provider’s AutoSSL queue already contains a certificate request for “ummiâ€â€™s website “ummimahabbah.com.myâ€. The request’s start time is Sep 2, 2024, 3:02:48 AM UTC, and its last poll time is Sep 4, 2024, 12:53:11 PM UTC.
The system has completed “ummiâ€â€™s AutoSSL check.
Now three days altready0 -
Can you let me know if you tried switching to Let's Encrypt?
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Hi
Can i specific which domain or account on WHM is using Lets Encrypt and remain the rest with Sectigo ? How to go about it? Please help.
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Unfortunately no, there isn't a way to do that - it's applied to every domain.
What the system will NOT do is overwrite existing SSLs until they are ready to expire, so if you already have some working properly they will stay in place.
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