My Website is missing from pannnel

Luna Grace

• September 06, 2024 12:59
• Edited

Hello Community my website about elux 3500 is suddenly missing from my pannel. I've checked online about it, it shows that my .index file is deleted. I never deleted that file. Although I've backup my site, so I've added it but what if I don't had backup. I don't know how my file is deleted by its own. 

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  cPRex Jurassic Moderator

  • September 04, 2024 14:10

  Hey there!  The best thing to do in this situation would be to contact your hosting provider where you purchased your hosting plan from.  They would be able to investigate the server and also restore the missing files from a backup.

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