XID 383uxz Trying to re-add domain

Unnamed User

• September 06, 2024 09:13

Hi,

We are trying to re-add a domain after deleting it. It's the same domain, same username but it comes up with XID 383uxz A DNS entry for “domain.com” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed.

We kept the DNS zone previously as we need it, and we can't really delete it and re-add it as it may cause a lot of downtime. 

How can we recreate the domain on cpanel?

• 

  cPRex Jurassic Moderator

  • September 06, 2024 14:16

  Hey there!  Are you using a DNS cluster?  If so, could you temporarily disable the DNS cluster?  There isn't a true way around this error, though - the system will not let you create the domain as long as the DNS entry exists anywhere on any servers in the cluster, so you'll have to come up with at least a temporary way to remove it.

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