Email being on spam.
I have newly created my whm server. which is neither on any blacklist.
I created an email from the cpanel account. Domain there is using the nameserver of my hosting itself
When I checked email deliverability status its valid.
but when I do send mail to may two gmail accounts its being sent over to spam.
I doubt so I tried sending mail to mail-tester. It shows me the score 10/10. All parameters are fulfilled except that dmarc which is obviously not problem.
I think I have did something wrong with my whm setting. Can you please guide me on this?
For hostname too :
I have checked dig -x <ip-address>. it shows the valid hostname as I have put. Under WHM>Email Deliverabilitly also its showing valid.DKIM,SPF and PTR, then where is the problem.
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I have kept one email(gmail) in my whm Edit System Mail Preferences.
I just noticed that mail from root,cpanel,mail-daemon all were getting into that email on spam.
I am not getting this things anyhow . Please help me to solve this issue. What I did wrong ?
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I have done other test too like sending email from my webmail to another webmail(hosted on different hosting)and it succeed. its not marked as spam anywhere else other than google.(gmail).
WHat should be my step to resolve such issue? I think I have to request google form removal or what?
is there anything wrong within my whm server too?0 -
Hey there! Since the issue is only happening with delivery to Gmail, the best thing to do would be to contact them to see if there is a specific reason they are marking these messages as spam. They likely will be the only ones that can answer this question for you since it is working well everywhere else and the DKIM and SPF record are showing as valid.
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cPRex I have heard new server or ip takes time to make reputation. Gradually it will get into main inbox inspite it is in spam now. Is it right?
If its fault from google, how can I complain about it?
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It's true that it does take some time to build a reputation, but since you aren't seeing issues with the IP with any online scanners and the fact that mail delivery works well to other addresses, this is likely just an issue with Google.
If you contact Google they will likely direct you to their troubleshooting tool at https://support.google.com/mail/troubleshooter/2696779 so I'd start there and see if you can find more details.
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