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How can I remove this 360 monitoring stuff?

Comments

74 comments

  • cPRex Jurassic Moderator

    YES - we do have an API call for this now here:

    whmapi1 EcosystemFeatures/local_disable plugin=cpanel-monitoring-plugin

    I'm also working with the team and getting that documented somewhere more official than a Forums post so it's easier to find.

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  • HostXNow_Chris

    cPRex

    That doesn't seem to work

    # whmapi1 EcosystemFeatures/local_disable plugin=cpanel-monitoring-plugin
    ---
    status: 0
    statusmsg: "Permission Denied: EcosystemFeatures/local_disable"

    This is on a cPanel DNS-only server running:

    OS: AlmaLinux v8.10.0 DNSONLY kvm
    cPanel Version: 124.0.28

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  • cPRex Jurassic Moderator

    @... - I believe this is related to DNSOnly but let me find out!

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  • cPRex Jurassic Moderator

    For DNSOnly machines, this will do the trick:

    touch /var/cpanel/feature-flags/cpanel.360-monitoring.plugin.local.disable
    rm -vf /var/cpanel/feature-flags/cpanel.360-monitoring.plugin.installed
    /var/cpanel/plugins/monitoring/uninstall.sh
    systemctl disable --now agent360.service

    That manually does what the API call does.

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  • HostXNow_Chris

    That worked cPRex

    Thank you.

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  • Jose Vallarino

    Hello,.. That did work for me too cPRex(at least for now, let's see after an update). Thanks a lot!

    My server is a Full WHM license.

     

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  • cPRex Jurassic Moderator

    Glad to hear it!

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  • Mr. Green

    For anyone else who is looking to disable this feature the steps I found in this guide worked for me.

    https://support.cpanel.net/hc/en-us/articles/28456122745623-How-to-Disable-360-Monitoring

    1
  • studiofaca

    Thank you!

    IP addresses to blacklist (49.12.23.186, 88.198.22.168, 95.217.235.103, 116.203.118.7, 23.88.44.194) to prevent any communication with external servers if you need.

    It is almost impossible to completely disable 360 monitoring on DNSonly.

     

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  • WorkinOnIt

    more bloatware nobody asked for. What next, will cpanel make me a tea that I didn't ask for ? Oh wait...

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  • UHLHosting

    In case it helps someone:

    Commands Run on CLI:

    /var/cpanel/plugins/monitoring-agent/uninstall.sh
    /var/cpanel/plugins/monitoring/uninstall.sh

    ps aux | grep agent

    chmod +x /var/cpanel/plugins/monitoring-agent/disable.sh
    /var/cpanel/plugins/monitoring-agent/disable.sh
    [root@deceneu ~]# /var/cpanel/plugins/monitoring-agent/uninstall.sh
    cleaning up systemd service
    Removed "/etc/systemd/system/multi-user.target.wants/agent360.service".
    Uninstalling agent360 ... 
    agent360        1.3.1
    [root@deceneu ~]# /var/cpanel/plugins/monitoring/uninstall.sh
    whm-360-monitoring unregistered
    [root@deceneu ~]# ps aux|grep agent
    root       87390  0.0  0.0   6404  2304 pts/0    S+   15:05   0:00 grep --color=auto agent
    [root@deceneu ~]# chmod +x /var/cpanel/plugins/monitoring-agent/disable.sh
    [root@deceneu ~]# /var/cpanel/plugins/monitoring-agent/disable.sh
    [root@deceneu ~]#
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  • jndawson

    CPRex - Has anybody confirmed if UHLHosting's approach works to prevent the app from re-installing? 

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  • cPRex Jurassic Moderator

    No, I would still expect it to be reinstalled after that.

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  • jndawson

    So, it seems we'll set up a nightly cron to run the scripts.

    We've taken a very close look at the 360 monitoring and want to remove it permanently because a) the Lite version doesn't provide any utility for us, and b) the pricing model for the paid versions would not be cost effective for our tiny 5-cpanel-server network. Maybe if we convert the rest of our 2 dozen boxes to cpanel it would make sense, but none of them are web hosting, so that would be a waste. 

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