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cpanel 124 false positive database corruption

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18 comments

  • cPRex Jurassic Moderator

    Hey there!  I do agree this seems like a false positive, although the real issue is why the mysqlcheck script was left in place on your system after the update.  Could you submit a ticket so this can be investigated?  I don't believe I'll be able to create a test system where I can reliably reproduce this exact issue, and I'm not finding any other cases open about it at this time.

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  • danfbach

    Hey cPRex,

    There's actually another forum post from about two hours ago directly above mine in the database section that is referencing the same false positive, but i can open a ticket if it helps.

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  • danfbach

    And i also had it happen on two separate servers...so, i'd say it isn't that one server did something funny.

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  • danfbach

    Sorry for a third reply - I guess i cannot submit a support request since my cpanel license was purchased from a third party.

    I'll be happy to help you troubleshoot by proxy though - let me know.

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  • cPRex Jurassic Moderator

    I just saw that other post - I'm looking into it now and I'll let you know what I find!

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  • cPRex Jurassic Moderator

    I've created case CPANEL-46060 with our developers and I'll be creating a public article soon with more details that you can follow along with.

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  • danfbach

    Thanks, will follow.

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  • danfbach

    Hey cPRex,

    I was just perusing the cpanel changelog as i do from time to time, and noticed

    124.0.14
    Fixed ZC-12322: Fix check_mysql false positives on MariaDB 11.4.

    I wanted to let you know that I'm still getting the error message, and my server is on 124.0.17. I just ran /scripts/upcp once again to make sure and it is indeed still happening.

    Thanks!

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  • sierrablue

    Same here, on 124.0.17 and still getting false positives.

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  • danfbach

    cPRex Also, yesterday I attempted to re-run the mariadb 11.4 install tool from within whm, which completed successfully, but when upcp ran later that night i still received the false positive. I know this bug probably isn't super high-priority as there are no negative consequences, but it is quite irritating.

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  • cPRex Jurassic Moderator

    sierrablue and danfbach - I setup a 124.0.17 server and I couldn't make this happen on my end.  Could one of you (or both, why not!) submit a ticket from one of the systems where this is happening so this can be examined?

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  • danfbach

    sierrablue can you? i have a 3rd party license so i cannot open a ticket.

    Otherwise, cPRex are you able to open a ticket for me and request server access?

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  • cPRex Jurassic Moderator

    I'm *supposed* to say something along the lines of "you should open a ticket with your provider and then they'll escalate to us as necessary" but for a reported issue like this I'm willing to make some magic happen.

    Give me a few minutes to finish up something and I'll reach out :D

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  • danfbach

    I'll acknowledge that this is a special case and won't expect this treatment in the future - thanks!

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  • cPRex Jurassic Moderator

    Alright - I've worked on this with the team and confirmed that the changelogs are indeed incorrect and the official fix isn't until version .18.  SO...this will be released in the next update soon!

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  • sierrablue

    Thank you cPRex

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  • cPRex Jurassic Moderator

    You're very welcome - always happy to help!

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