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Site Quality Monitoring Setup & Email Error

James Compstuff

Hi,

I am new to the community but searching for help with the Site Quality Monitoring feature in cPanel 110.0. 48 I did read the other posts about email issues, but mine seems slightly different. I use unique email addresses every time I try the feature but keep getting the following error:

Error: Failed to register your cPanel account with Site Quality Monitoring: [1f4zjd] The Site Quality Monitoring service is experiencing technical difficulties. Try again later.

Is this part of a known issue?

Comments

5 comments

Date Votes
  • cPRex Jurassic Moderator

    Hey there!  This is a known issue with the Site Quality Monitoring tool reaching a ratelimit in the last 24 hours.  We are releasing an update soon (possibly this afternoon but that isn't confirmed yet) that will take care of this, but for now there is nothing you need to do except let your server automatically update to get that patch.

    0
  • James Compstuff
    • Edited

    cPRex Thank you VERY much for the update!!!

    0
  • cPRex Jurassic Moderator

    You're very welcome!

    0
  • James Compstuff

    cPRex 

    Part of this issue is that despite the Failed to Register error message the actual email with the verification code was sent and received. But now I have nowhere to enter the code and if I try the email again it fails saying the email has already been used.

    Will the fix allow me to get passed that part of this problem as well?

    0
  • cPRex Jurassic Moderator

    I *think* they've accounted for that in the case, but let us know if you see issues!

    1

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