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Jetbackup Configuring issue

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3 comments

  • cPRex Jurassic Moderator

    Hey there!  If you are using the SSH backup type then yes, you would need to use that SSH port number in that configuration area.

    Details on this specific configuration option can be found here - https://docs.jetbackup.com/manual/whm/Destinations/DestinationType/SSHDestination.html

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  • Hatrix Hoster

    yes I have even tried using the port 23 as they prescribed. I mean the hertzner use port 23 for ssh in their storage box..

    So I used it.. but then It shows something like this

     

    My storage box is of only 1 Tb which is completely empty but it shown as 2tb used out of 2tb and 0B free.

     

    I have even contacted hertzner for it but they respond:
    "Unfortunately, the display may be incorrect due to the file system we use.

    In order to always get a reliable value, we recommend that you check the usage in your Robot administration interface directly."


    Please help me setup of my jetbackup with my hetzner storage box.

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  • cPRex Jurassic Moderator

    This will likely be handled best through a ticket, either through us or through Hetzner, depending on where your license is purchased.

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