domain.com/cpanel links don't work but domain.com:2083 are fine
I used to tell all my customers that theirdomain.com/cpanel would take them to their cpanel login page but lately I've noticed that no longer works. In the MS Edge browser gives a "ERR_HTTP2_PROTOCOL_ERROR" when trying to use the /cpanel urls. What could have changed?
Server has latest stable cPanel, uses LiteSpeed, and Imunify360 WAF
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Hey there! It's hard to say for sure as this could have several different causes. Can you confirm this is happening *only* with Edge on that particular system? Do Firefox and Chrome experience the same issue?
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Same error in Chrome.
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Since you have root access to the server, what do you see in the /usr/local/cpanel/logs/error_log file while accessing the system from one of the browsers that doesn't work? I would expect that to show something, but it not, it could be worth checking out the Apache log at /etc/apache2/logs/error_log as well just in case.
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cPRex so there wasn't anything in there I could find. I did a tail -f on the log and threw the error a few more times. I did dig around and noticed that it only happens on the accounts that are listed under /home/virtfs/ACCOUNTNAME. There are 3 in there and those <domain.com>/cpanel links do not work. the links under other accounts NOT listed in virtfs work though. I can see there is a copy of "wredirect.cgi" under each account's virtfs directory but it appears to be exactly the same as the default (I was hoping there would be something different about them and I could just overwrite them)
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It would be best to create a ticket on this so it can be investigated directly on the server.
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