domain.com/cpanel links don't work but domain.com:2083 are fine

chagwood

• January 03, 2025 03:31

I used to tell all my customers that theirdomain.com/cpanel would take them to their cpanel login page but lately I've noticed that no longer works. In the MS Edge browser gives a "ERR_HTTP2_PROTOCOL_ERROR" when trying to use the /cpanel urls. What could have changed?

Server has latest stable cPanel, uses LiteSpeed, and Imunify360 WAF

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  cPRex Jurassic Moderator

  • January 03, 2025 15:02

  Hey there!  It's hard to say for sure as this could have several different causes.  Can you confirm this is happening *only* with Edge on that particular system?  Do Firefox and Chrome experience the same issue?

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  chagwood

  • January 04, 2025 01:47

  Same error in Chrome. 

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  cPRex Jurassic Moderator

  • January 04, 2025 02:58

  Since you have root access to the server, what do you see in the /usr/local/cpanel/logs/error_log file while accessing the system from one of the browsers that doesn't work?  I would expect that to show something, but it not, it could be worth checking out the Apache log at /etc/apache2/logs/error_log as well just in case.

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