WordPress not installing in Cpanel on Ubuntu 22.04
I have an ubuntu 22.04 instance with WHM and Cpanel installed, when I try to install any version of wordpress through wp-toolkit in cpanel, it throws an error stating “Unable to download the WordPress package from https://wordpress.org/. Please try again later or contact the server administrator.”
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Hey there! This sounds like it could be a network connection issue. Are you able to connect to wordpress.org from the command line? A simple
telnet wordpress.org 80
would show you if that connection is working.
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cPRex yes, I'm able to telnet and curl to the wordpress.org website, but still getting this error while trying to install wordpress through c panel, I'm attaching the screenshot below.
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Do you have root access to the server or only access to your cPanel account? If you have access to the root command line, does this command completely successfully?
host google.com
If things are working well I would expect that to give you some IP addresses int he output.
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cPRex I have tried the host google.com command and it worked as expected. I have made sure to keep the firewalls as well open for ports 2083 and 2087, also my internet speed is also above 300mbps. So could you please try installing wordpress through cpanel on ubuntu 22.04 VM and let me know if you were able to do it or share any soution if possible? or you can also let me know to share credentials of my setup so that you can verify from end as well.
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Yes, in general WordPress installs are working well. It would be best to create a ticket so this could be examined directly on your machine.
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cPRex Could you guide me to create the ticket and get the quickest resolution?
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You should be able to use the WHM >> Create a Support Ticket page to open that ticket if your license is purchased through us. If not, it will direct you to your provider.
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