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2 comments

  • cPRex Jurassic Moderator

    Hey there!  Did you set that value to the maximum possible size of 1000000?  After that work, and saving the value at the bottom of the page, they are still running into this issue when sending with Outlook?

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  • Amit Kumar

    Thanks for the update. Since you set the value to the max size of 1,000,000, which was saved on the bottom page and users still run into trouble while sending via Outlook, look here for some stuff to check:

    cPanel Email Limits: Verify that changes are reflected for Max Email Size and all related settings found under Email in cPanel.
    Sometimes, they set limits in more than one place.

    Outlook Settings: Also, check to see if the attachment size has been limited in Outlook or is just timing out from connectivity.

    Above Limits: The total size of the Email with attachments should be under the limit. If it crosses the maximum limit set, Outlook might stop sending even after that.

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