Import cPanel account from another server standardvirtualftp

milo695

• January 17, 2025 08:30

Hi, when I import account from another server via WHM, how can I force my standardvirtualftp DNS zone template onto them?. A and AAAA records get overwriten as they should, but I have to manually add few CNAME and TXT records.

If I create the account/DNS first the standardvirtualftp is applied correctly.

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  cPRex Jurassic Moderator

  • January 17, 2025 18:35

  Hey there!  There isn't a way to change the records that get adjusted in the tool at this time.  However, i do have one request for more granular control over the records that get handled during that process that read like this:

  Request
  
  We want the option to change MX, SPF, DKIM, and DMARC records during a transfer or restore, as currently cPanel only adjusts those if they are the defaults
  
  Use case
  
  Currently, migrating accounts with custom DNS records can be a large support burden if they are custom records in any of these areas. In cPanel's current transfer and restore system, the records are only adjusted if they are set to the default values of the server. However, it would be nice to have the option to change these records as part of the transfer process.
  
  The defaults as they are would still be in place, and these options could just be added to certain domains as needed.

  Does that sound like it would help with your situation as well?

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  milo695

  • January 22, 2025 09:20

  Yes, it would. Thanks

  0
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  cPRex Jurassic Moderator

  • January 22, 2025 17:20

  Great - we're still looking into this and how we'd like to handle it, but it's on our radar!

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