Needed system packages were not installed: libzstd

rardark

• January 17, 2025 16:44

Hi Everyone,

I receive "update failure in upcp script" warning recently with details below:

[2025-01-18 00:13:32 +0800] cpanel-dovecot-xaps-2.3.21.1-1.cp108~el7.x86_64.rpm already downloaded
[2025-01-18 00:13:32 +0800] E Sysup: Needed system packages were not installed: libzstd
=> Log closed Sat Jan 18 00:13:32 2025
=> Log closed Sat Jan 18 00:13:32 2025
[2025-01-18 00:13:33 +0800] cpanel-dovecot-2.3.21.1-1.cp108~el7.x86_64.rpm already downloaded
[2025-01-18 00:13:33 +0800] cpanel-mariadb-connector-devel-3.3.13-1.cp108~el7.x86_64.rpm already downloaded
[2025-01-18 00:13:33 +0800] Staging jupiter theme changes
[2025-01-18 00:13:33 +0800] Loading digest cache from /usr/local/cpanel/base/frontend/jupiter/.cpanelsync.digest
[2025-01-18 00:13:33 +0800] Retrieving and staging /cpanelsync/11.110.0.51/jupiter/.cpanelsync.bz2
[2025-01-18 00:13:33 +0800] Successfully verified signature for cpanel (key types: release).
[2025-01-18 00:13:33 +0800] Maximum sync children set to 16 based on 4324M available memory.
[2025-01-18 00:13:33 +0800] Staging files for jupiter
[2025-01-18 00:13:34 +0800] Child: 1: Stage File: /var/tmp/13075.ANEL_SCRIPTS_UPDATENOW_STATIC_CPANELSYNC__.852537f1.tmp
[2025-01-18 00:13:34 +0800] Child 13220 created to stage files.
[2025-01-18 00:13:34 +0800] Retrieving and staging /cpanelsync/11.110.0.51/jupiter/_assets/_ajaxapp_header.gradients.static.bz2
[2025-01-18 00:13:34 +0800] Using mirror '103.17.8.8' for host 'httpupdate.cpanel.net'.
=> Log closed Sat Jan 18 00:13:34 2025
[2025-01-18 00:13:34 +0800] Sync child 13220 exited cleanly.
[2025-01-18 00:13:34 +0800] All files Staged
[2025-01-18 00:13:34 +0800] E Blocker found: Cannot upgrade to 11.110.0.51 until needed system packages are installed.
[2025-01-18 00:13:34 +0800] Removing staged files and directories for binaries/linux-c7-x86_64, cpanel
[2025-01-18 00:13:34 +0800] Removing staged files and directories for jupiter
[2025-01-18 00:13:34 +0800] E The install encountered a fatal error: Cannot upgrade to 11.110.0.51 until needed system packages are installed.

Does anyone receive the same warning recently? Any official solution to this problem yet?

Thanks!

• 

  cPRex Jurassic Moderator

  • January 17, 2025 18:19

  Hey there!  I'm guessing you're still using CentOS 7, correct?  If so, what happens if you run "yum update" on the server?

  0
• 

  Amit Kumar

  • January 18, 2025 07:10

  If you run yum update on the server, it will check for any available updates for the software installed on your system. It’ll download and install the latest versions of packages, including security fixes and bug patches. It makes good to keep everything running smoothly and up to date. Make sure you'll backup anything important before running the update, especially if you're on a live server.

  0
• 

  rardark

  • January 19, 2025 06:51
  • Edited

  Thanks for the reply. Yea, still using CentOS 7. The below are details of running "yum update". By the ways, do I need to install libzstd manually as the warning mentions "Need system packages were not installed: libzstd"? Thanks!

  

  0
• 

  cPRex Jurassic Moderator

  • January 21, 2025 20:44

  That output looks good and isn't showing any odd package issues, so you can enter "y" to continue with that update.

  The best plan for the health of your server would be to migrate to a modern operating system where updates are fully supported.

  1
• 

  Adam Schon

  • January 29, 2025 18:45

  Hello,

   

  Experiencing the same issue.  We want to upgrade our OS and we can't seem to get past this roadblock.  From terminal, yum install libzstd returns no packages.  Any help would be appreciated.

  0
• 

  cPRex Jurassic Moderator

  • January 29, 2025 23:54

  Adam Schon - what OS are you on now and what are you trying to update?

  0
• 

  Adam Schon

  • January 30, 2025 00:05
  • Edited

  Hi cpRex, we’re trying to do the elevate guide to get off CentOS 7. We need to upgrade to 11.110.0.51 from .50 and it’s blocking due to libzstd package missing.

  0
• 

  cPRex Jurassic Moderator

  • January 30, 2025 00:28

  Do you already have the TuxCare packages installed?  Can you send me the output of this command?

  ls -1 /etc/yum.repos.d/

  0
• 

  Adam Schon

  • January 30, 2025 02:18

  centos7-els.repo

  centos7-els-rollout.repo

  CentOS-Base.repo

  CentOS-CR.repo

  CentOS-Debuginfo.repo

  CentOS-fasttrack.repo

  CentOS-Media.repo

  CentOS-Sources.repo

  CentOS-Vault.repo

  CentOS-x86_64-kernel.repo

  cPAddons.repo

  cpanel-plugins.repo

  EA4.repo

  letsencrypt.repo

  Mysql80.repo

  wp-toolkit-cpanel.repo

  0
• 

  Adam Schon

  • January 30, 2025 02:49

  I resolved by running the following commands and updating again.

  yum install epel-release
  yum install libzstd-devel

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• 

  Nbiga Samir

  • January 30, 2025 08:48

  Hi Adam

  Do I need to restart the server after these commands? Thanks.

  0
• 

  Adam Schon

  • January 30, 2025 11:48

  You don’t need to restart to install those packages.

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  cPRex Jurassic Moderator

  • January 30, 2025 16:48

  I'm glad you found a good workaround!

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• 

  dcusimano

  • February 01, 2025 18:27

  I had the same issue with being stuck at 11.110.0.50 until I found this post.

  Similar to what Adam Schon, indicated above, I ran the following commands:

  yum install epel-release
  yum install libzstd

  Then I ran the upcp script which successfully updated to 11.110.0.51 (the last version supported on CentOS 7):

  /usr/local/cpanel/scripts/upcp

  Thanks.

  0

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