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Error restoring website backup

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8 comments

  • cPRex Jurassic Moderator

    Hey there!  Can you let me know specifically how the backup was created and how you're going about restoring it?

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  • Sistemi Data

    Hi all,

    The backup system is the internal tool that i see in Files section. No other tool for now.

    I want to restore entire backup account from the old server to new one.

    Same backup tool used for backup in old server and restore in new server

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  • Sistemi Data

    No problem for the filesystem, because we have seen that the filesystem is mounted without any limits.

    No noexec, no nosuid and any othe options.

     

    What's the problem

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  • cPRex Jurassic Moderator

    Thanks for the additional details.  If this is a cPanel backup, you'll want to create the account first and then restore the file from inside that particular cPanel user.

    If that is what you're doing and things are still not working you'll need to reach to someone with root access so they can do some additional troubleshooting.

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  • Sistemi Data

    Thanks for your reply. My case now is extremely urgent. So yes i want to reach us even now to do some additional toubleshooting.

    How can we do that? meet? some other useful tool? let me know asap.

    We can start even now.

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  • Sistemi Data

    You have also our account contacts, so you can also contact me via email or phone number in case

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  • Sistemi Data

    Please, consider that this server has secure filesystem layout:

    /dev/mapper/almalinux-root      /                       xfs     defaults,uquota 0       0
    UUID=91e65d85-8526-45f8-b732-b5d44ad53a3f /boot         xfs     defaults        0 0
    /dev/mapper/almalinux-home      /home                   xfs     defaults,uquota 0       0
    /dev/mapper/almalinux-tmp /tmp                          xfs     defaults,nodev,noexec,nosuid 0 0
    /dev/mapper/almalinux-var       /var                    xfs     defaults,nodev,nosuid,uquota    0       0
    /dev/mapper/almalinux-var_log   /var/log                xfs     defaults,nodev,noexec,nosuid,uquota     0       0
    /dev/mapper/almalinux-var_log_audit     /var/log/audit  xfs     defaults,nodev,noexec,nosuid,uquota     0       0
    /dev/mapper/almalinux-var_tmp   /var/tmp                xfs     defaults,nodev,noexec,nosuid,uquota     0       0
    /dev/mapper/almalinux-swap none                         swap    defaults        0 0
    tmpfs /dev/shm                                          tmpfs   defaults,relatime,inode64,nodev,noexec,nosuid 0 0

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  • cPRex Jurassic Moderator

    It would be best to create a ticket about this issue so this can be investigated directly on the server. 

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