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Two Cpanel servers, same issue

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11 comments

  • cPRex Jurassic Moderator

    Hey there!  When you say "cPanel issued" can you get me more details on that?  Is this a certificate you purchased through the interface or was this issued by AutoSSL?

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  • Alfaman

    Autossl through WHM interface, shows issuer as CPanel.

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  • Alfaman

    Why is my reply pending approval since 2 days ago? I have two servers with Cpanel licences. One through Leaseweb and the other through Eukhost.

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  • cPRex Jurassic Moderator

    Alfaman - the Forums aren't monitored over the weekend, so it didn't get approved until this morning.

    Could you submit a ticket on this?  I don't understand why an AutoSSL certificate needs to be "installed" since that entire process is automated.  Are you trying to install an AutoSSL certificate on a different domain maybe?

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  • Alfaman

    It's the Cpanel issued certificate for the server domain, for example server.cpanel.com.

    I'll open a ticket, I've got the same issues on two servers.

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  • cPRex Jurassic Moderator

    If you can post the ticket number here I'd be happy to follow along!

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  • Alfaman

    I'd really appreciate your help, as the support I've received via the ticket so far is non existent.

    Ticket: 95435779

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  • cPRex Jurassic Moderator

    Thanks for linking that ticket number.  Your OS is too old to properly validate new SSL certificates, which is why it can't be issued.  Your version of cPanel has been end of life since November 2020.

    The only way to properly fix this would be to have your hosting provider update the machine.

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  • did-vmonroig

    Hi, cPRex.

    It's really so difficult for cPanel support to paste the new CA Bundle in plain text so the ancient servers still not migrated could be working with SSL for another year?

    Regards,

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  • cPRex Jurassic Moderator

    I'm confused about what the CA bundle would have to do with the SSL renewal process.  Is the SSLs can't be generated, the CA Bundle likely isn't going to help.

    The root certificate is the same for all domains as they all eventually go to the "ISRG ROOT X1" certificate, good until 2035. 

     

    -----BEGIN CERTIFICATE-----
    MIIFazCCA1OgAwIBAgIRAIIQz7DSQONZRGPgu2OCiwAwDQYJKoZIhvcNAQELBQAw
    TzELMAkGA1UEBhMCVVMxKTAnBgNVBAoTIEludGVybmV0IFNlY3VyaXR5IFJlc2Vh
    cmNoIEdyb3VwMRUwEwYDVQQDEwxJU1JHIFJvb3QgWDEwHhcNMTUwNjA0MTEwNDM4
    WhcNMzUwNjA0MTEwNDM4WjBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJu
    ZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBY
    MTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAK3oJHP0FDfzm54rVygc
    h77ct984kIxuPOZXoHj3dcKi/vVqbvYATyjb3miGbESTtrFj/RQSa78f0uoxmyF+
    0TM8ukj13Xnfs7j/EvEhmkvBioZxaUpmZmyPfjxwv60pIgbz5MDmgK7iS4+3mX6U
    A5/TR5d8mUgjU+g4rk8Kb4Mu0UlXjIB0ttov0DiNewNwIRt18jA8+o+u3dpjq+sW
    T8KOEUt+zwvo/7V3LvSye0rgTBIlDHCNAymg4VMk7BPZ7hm/ELNKjD+Jo2FR3qyH
    B5T0Y3HsLuJvW5iB4YlcNHlsdu87kGJ55tukmi8mxdAQ4Q7e2RCOFvu396j3x+UC
    B5iPNgiV5+I3lg02dZ77DnKxHZu8A/lJBdiB3QW0KtZB6awBdpUKD9jf1b0SHzUv
    KBds0pjBqAlkd25HN7rOrFleaJ1/ctaJxQZBKT5ZPt0m9STJEadao0xAH0ahmbWn
    OlFuhjuefXKnEgV4We0+UXgVCwOPjdAvBbI+e0ocS3MFEvzG6uBQE3xDk3SzynTn
    jh8BCNAw1FtxNrQHusEwMFxIt4I7mKZ9YIqioymCzLq9gwQbooMDQaHWBfEbwrbw
    qHyGO0aoSCqI3Haadr8faqU9GY/rOPNk3sgrDQoo//fb4hVC1CLQJ13hef4Y53CI
    rU7m2Ys6xt0nUW7/vGT1M0NPAgMBAAGjQjBAMA4GA1UdDwEB/wQEAwIBBjAPBgNV
    HRMBAf8EBTADAQH/MB0GA1UdDgQWBBR5tFnme7bl5AFzgAiIyBpY9umbbjANBgkq
    hkiG9w0BAQsFAAOCAgEAVR9YqbyyqFDQDLHYGmkgJykIrGF1XIpu+ILlaS/V9lZL
    ubhzEFnTIZd+50xx+7LSYK05qAvqFyFWhfFQDlnrzuBZ6brJFe+GnY+EgPbk6ZGQ
    3BebYhtF8GaV0nxvwuo77x/Py9auJ/GpsMiu/X1+mvoiBOv/2X/qkSsisRcOj/KK
    NFtY2PwByVS5uCbMiogziUwthDyC3+6WVwW6LLv3xLfHTjuCvjHIInNzktHCgKQ5
    ORAzI4JMPJ+GslWYHb4phowim57iaztXOoJwTdwJx4nLCgdNbOhdjsnvzqvHu7Ur
    TkXWStAmzOVyyghqpZXjFaH3pO3JLF+l+/+sKAIuvtd7u+Nxe5AW0wdeRlN8NwdC
    jNPElpzVmbUq4JUagEiuTDkHzsxHpFKVK7q4+63SM1N95R1NbdWhscdCb+ZAJzVc
    oyi3B43njTOQ5yOf+1CceWxG1bQVs5ZufpsMljq4Ui0/1lvh+wjChP4kqKOJ2qxq
    4RgqsahDYVvTH9w7jXbyLeiNdd8XM2w9U/t7y0Ff/9yi0GE44Za4rF2LN9d11TPA
    mRGunUHBcnWEvgJBQl9nJEiU0Zsnvgc/ubhPgXRR4Xq37Z0j4r7g1SgEEzwxA57d
    emyPxgcYxn/eR44/KJ4EBs+lVDR3veyJm+kXQ99b21/+jh5Xos1AnX5iItreGCc=
    -----END CERTIFICATE-----

     

    Is that what you're looking for?

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  • did-vmonroig

    Hi cPRex. Thanks for your reply, but this is not what I'm looking for as this is for ISRG ROOT X1.

    I'm trying to use a certificate issued by "cPanel ECC Domain Validation Secure Server CA 3, cPanel, LLC" for my old server. This certificate is generated by /usr/local/cpanel/bin/checkallsslcerts command, but as I'm on an ancient version, the latest part of downloading CA Bundle certificate from repository, fails. Nevertheless, the certificate is available if I use the Change Service SSL Host option in WHM, but I need to paste the forementioned "cPanel ECC Domain Validation Secure Server CA 3, cPanel, LLC" certificate.

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