Almalinux 9 whm&cpanel error

Ahmed Alloghani

• February 06, 2025 09:31

Have problem in my server and try many solution to fixing but nothing is working Can some one help me please My server is almalinux 9 System update process has started. – error(117324) – “/usr/bin/dnf†reported error code “1†when it ended: w/ /usr/bin/dnf upgrade --color=never -y --exclude=kernel-* EA4 ( EasyApache 4 - c9 ) 0.0 B/s | 0 B 00:00 Errors during downloading metadata for repository ‘EA4-c9’: Curl error (6): Couldn’t resolve host name for http://httpupdate.cpanel.net/ea4-c9-x86_64-mirrorlist [Could not resolve host: httpupdate.cpanel.net 1] Error: Failed to download metadata for repo ‘EA4-c9’: Cannot prepare internal mirrorlist: Curl error (6): Couldn’t resolve host name for http://httpupdate.cpanel.net/ea4-c9-x86_64-mirrorlist [Could not resolve host: httpupdate.cpanel.net 1] Often errors like this can be resolved by running dnf makecache – /error(117324) –

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  cPRex Jurassic Moderator

  • February 06, 2025 18:25

  Hey there!  Ca you try running this command on the server to see if it returns an IP address?

  dig google.com

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  Ahmed Alloghani

  • February 06, 2025 20:25

  ; <<>> DiG 9.16.23-RH <<>> google.com
  ;; global options: +cmd
  ;; Got answer:
  ;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 12810
  ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
  ;; WARNING: recursion requested but not available

  ;; OPT PSEUDOSECTION:
  ; EDNS: version: 0, flags:; udp: 1232
  ;; QUESTION SECTION:
  ;google.com.                    IN      A

  ;; Query time: 0 msec
  ;; SERVER: 154.38.160.175#53(154.38.160.175)
  ;; WHEN: Thu Feb 06 20:22:31 +04 2025
  ;; MSG SIZE  rcvd: 39

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  cPRex Jurassic Moderator

  • February 06, 2025 20:29

  That's going to be the issue, then - it seems your server isn't able to properly look up external DNS records.

  You'll want to speak with your host to see what values should be placed in /etc/resolv.conf on your server, as each hosting provider usually has a specific set of public resolvers you can use.  If those are correct, they may also be able to identify another issue with your network configuration.  But until that basic check works, nothing on the system is going to work properly.

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