some emails are not recieving for eg. zoho mails

Rajeevan V

• February 20, 2025 04:43

We are not recieving emails from zoho and some other emails also but emails are sending

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  cPRex Jurassic Moderator

  • February 21, 2025 04:55

  Hey there!  We will need a lot more information before we are able to help with this issue.  The first thing to check when emails aren't being received is that your domain's DNS has a valid MX record.  If that doesn't exist, no incoming email will work.

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  mtindor

  • February 21, 2025 17:16

  MIght be a case whereby you have greylisting enabled on the server and the zoho emails are having to be resent by Zoho many times before the greylisting allows them through.  You'll want to check to see if they are getting caught up in greylisting.

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  cPRex Jurassic Moderator

  • February 23, 2025 19:36

  Greylisting is an excellent idea as well!

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