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Cannot upgrade to 11.110.0.52 until needed system packages are installed

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10 comments

  • cPRex Jurassic Moderator

    Hey there!  Can you let me know what version of cPanel you're using?  That package you mention isn't related to any cPanel tools, so I'm wondering if you just don't have the extended support options enabled, or if that repository no longer exists for that package:

    https://cpanel.net/blog/announcements/extended-lifecycle-support-oses-update/

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  • Kristijan Knezevic

    I have to upgrade CentOS Linux 7 (Core) to Alma Linux 8 using the Elevate cPanel tool but to do that I have to upgrade to the latest version which I cannot do due to this error.

    E Sysup: Needed system packages were not installed: boost169-program-options
    E The install encountered a fatal error: Cannot upgrade to 11.110.0.52 until needed system packages are installed.

    I thought maybe I have a missing package but both cpanel-boost-program-options and boost-program-options are installed

    Please provide a fix, thank you!

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  • cPRex Jurassic Moderator

    That error is specifically saying "boost169" and not just "boost" so it's referring to something different that isn't included by default.  I wouldn't be able to recommend a fix for this issue so it might be best to reach out to the host.

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  • Trane Francks

    Can you let me know what version of cPanel you're using?

    We're on 11.110.0.51, so extended support is alive and operational.

    That error is specifically saying "boost169" and not just "boost" so it's referring to something different that isn't included by default.

    Something in the upcp config has decided that boost169 is mandatory. It's certainly not something I've installed.

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  • Kristijan Knezevic

    We are on 110.0.50

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  • Kristijan Knezevic

    I was able to install boost169-program-options by first installing epel-release.

    After that I was able to upgrade successfully :)

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  • Trane Francks

    Seems an odd change so late in the game, but at least we now know the how and why of the error. We'll need to manage end-user installs of the package now.

    From the 110.0.52 changelog:

    Fixed case RE-1071: Update cpanel-pdns to rely on system provided boost libraries and mark cpanel-boost* packages as obsolete in rpm.versions.
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  • gvard

    Hello,

    cPRex we had the same issues on some of our cPanel servers which were stuck on 110.0.52. After adding the epel-release repository we were able to continue. It would be nice if you created a wiki for this, since the needed package from cPanel is not included in the base repository and the hosts need to install the epel one.

    Sincerely,
    George Vardikos

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  • cPRex Jurassic Moderator

    Great idea - I'll get an article going for that!

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