WHM: Can't install/update PHP PECL anymore

webmastergreg

• March 03, 2025 11:13
• Edited

Hello,

WHM -> Module Installers -> PHP PECL -> Manage and click on update or install a new one

The output log always gives (apcu example):

Build process completed successfully
ERROR: Extension 'apcu' already loaded. Please unload it in your php.ini file prior to install or up
grade

So we are unable to update or install PECL

Also there is :

WARNING: channel "pecl.php.net" has updated its protocols, use "pecl channel-update pecl.php.net" to
 update

Thanks for help

• 

  cPRex Jurassic Moderator

  • March 03, 2025 16:40

  Hey there!  Have you tried running that

  pecl channel-update pecl.php.net

  command on the system yet to see if that update helps?  Are there any other details in the log at /usr/local/cpanel/logs/error_log that could be relevant?

  0
• 

  webmastergreg

  • March 07, 2025 11:05

  I just tried this command, but I don't have sufficient rights to do it in the cPanel terminal.

  But the response of the command is:

  Fatal error: Array and string offset access syntax with braces is no longer supported in /usr/local/lib/php/PEAR/Config.php on line 2095

  Anyway, the problem is the first one mentioned in my first post.

  Since it was working perfectly before, a cPanel update changed this, it should do the temporary PHP unloading by itself, because even that we are root on WHM we do not have the terminal in WHM but only in cPanel accounts, and so not enough rights to look at the root php.ini.

  0
• 

  cPRex Jurassic Moderator

  • March 07, 2025 15:53

  You would need to be using the root terminal in WHM, or a direct connection over SSH to run that.  I wouldn't expect that to work as a cPanel user using Terminal. 

  0
• 

  webmastergreg

  • March 07, 2025 15:57

  ok

  I'm admin on WHM but our hosting provider do not allow the root terminal access on it.

  But as I said I was able to install nor update PECL Module before...

  Thanks for reply cPRex

  Regards

  0
• 

  cPRex Jurassic Moderator

  • March 07, 2025 16:03

  Are you actually logging in as root or are you accessing WHM with another username?

  0
• 

  webmastergreg

  • March 07, 2025 16:33

  yes root

  0
• 

  cPRex Jurassic Moderator

  • March 10, 2025 13:57

  You'll have to speak with your hosting provider about this one - if they have limited what root can do on the system, we won't be able to help on our side.

  0
• 

  webmastergreg

  • March 10, 2025 14:22

  ok thanks anyway :)

  0

Please sign in to leave a comment.