Automatic emails not going through

Adina Popa

• March 12, 2025 17:51

Good day,

All automatic emails when receving orders are not going through to clients. I receive below message on the track delivery and don't know how to fix it

• 

  cPRex Jurassic Moderator

  • March 12, 2025 19:28

  Hey there!  Can you share the details from the Exim log for this message on the machine?  You can get that with the following command:

  grep 1tsPkx-0009Co-2K /var/log/exim_mainlog

  That would show the full mail transaction and should show you more details about the issue.

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