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User “Xxx” could not be added to the database “xxx”. The request failed. (Error ID: 655w54) Ask your hosting provider to research this error in cPanel & WHM’s main error log.

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1 comment

  • cPRex Jurassic Moderator

    Hey there!  That error message seems to indicate there is an issue that cPanel knows about - what do you see if you watch /usr/local/cpanel/logs/error_log while performing that work?  You can run this command:

    tail -f /usr/local/cpanel/logs/error_log

    while performing that work in the interface and the log will update in real-time as you work.

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