Error when update from CentOS 7 to AlmaLinux 8 with cPanel ELevate

tuth

• March 24, 2025 05:10
• Edited

Hello,

I update my server from CentOS 7 to AlmaLinux 8, my cPanel Version is 110.0.53.

I follow this link: 

https://support.cpanel.net/hc/en-us/articles/5946421721623-How-to-upgrade-from-CentOS-7-to-AlmaLinux-8-or-CloudLinux-7-to-CloudLinux-8-with-cPanel-ELevate

I run the check at step 9, everything is fine:

/scripts/elevate-cpanel --check

Then i run step 12:

/scripts/elevate-cpanel --start

And then i get error at stage 4:

[ERROR] The elevation process failed during stage 4.
[ERROR] You can continue the process after fixing the errors by running:
[ERROR]     /usr/local/cpanel/scripts/elevate-cpanel --continue
[ERROR] You can check the error log by running:
[ERROR]     /usr/local/cpanel/scripts/elevate-cpanel
[ERROR] Last Error:
[ERROR] â/usr/bin/dnf -y reinstall cpanel-analytics cpanel-banners-plugin cpanel-koality-plugin cpanel-monitoring-agent cpanel-monitoring-cpanel-plugin cpanel-monitoring-whm-plugin cpanel-plugin-common cpanel-plugin-components cpanel-sitejet-pluginâ failed. Review and fix the error, then try again with â/scripts/elevate-cpanel --continueâ at /usr/local/cpanel/scripts/elevate-cpanel line 7509.
[FATAL] â/usr/bin/dnf -y reinstall cpanel-analytics cpanel-banners-plugin cpanel-koality-plugin cpanel-monitoring-agent cpanel-monitoring-cpanel-plugin cpanel-monitoring-whm-plugin cpanel-plugin-common cpanel-plugin-components cpanel-sitejet-pluginâ failed. Review and fix the error, then try again with â/scripts/elevate-cpanel --continueâ at /usr/local/cpanel/scripts/elevate-cpanel line 7509.

Some of the packages is not available

My server successful upgrate to Almalinux 8

# cat /etc/redhat-release 
AlmaLinux release 8.10 (Cerulean Leopard)

But i can not update to newer version of cPanel, still stuck in version 110.0.53.

My error log

My repo list

Please help me.

Thank you.

 

• 

  Andrew

  • March 24, 2025 14:38
  • Edited

  Do you have CloudLinux installed there? Can you try to enable the repo cloudlinux-updates-testing and try it again?

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket now
  EmergencySupport - Professional Server Management and One-time Services

  0
• 

  cPRex Jurassic Moderator

  • March 24, 2025 14:51

  Hey there!  It does seem like there is a repo issue happening - can you confirm that none of those repositories you list are disabled?

  0
• 

  tuth

  • March 25, 2025 02:13

  @Andrew

  I don't have CloudLinux installed, just CentOS 7 upgraded to Almalinux 8

   

  @cPRex

  My repo list in the picture is enabled

  

   

  0
• 

  Andrew

  • March 25, 2025 09:57

  and if you run this manually do you get any errors?

  /usr/bin/dnf reinstall cpanel-analytics

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

  0
• 

  tuth

  • March 25, 2025 10:03

  Hi, I run that command and get error

  # /usr/bin/dnf reinstall cpanel-analytics
  Last metadata expiration check: 0:16:47 ago on Tue 25 Mar 2025 04:44:40 PM +07.
  Installed package cpanel-analytics-1.4.53-1.3.1.cpanel.noarch not available.
  Error: No packages marked for reinstall.

  0
• 

  Andrew

  • March 25, 2025 10:32
  • Edited

  This is weird as cpanel-analytics is in cpanel-plugins repo which shows as enabled, hmm. Can you try a "yum clean all" then "dnf clean all" and check this again?

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

  1

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