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A system upgrade was not possible

sibony88

hi, since yesterday cant update the server .
It seems that the server does not recognize the operating system version or the RPM.
the system is runing good and stable

Im running :
OS
AlmaLinux v8.10.0 STANDARD standard
cPanel Version
126.0.14

start with : 

Unable to detect release version (use '--releasever' to specify release version)
Bad id for repo: EA4-c$releasever, byte = $ 5
AlmaLinux $releasever - BaseOS                                                                                             125  B/s | 326  B     00:02
Errors during downloading metadata for repository 'baseos':
  - Status code: 404 for https://mirrors.almalinux.org/mirrorlist/$releasever/baseos (IP: 34.224.184.170)
Error: Failed to download metadata for repo 'baseos': Cannot prepare internal mirrorlist: Status code: 404 for https://mirrors.almalinux.org/mirrorlist/$releasever/baseos (IP: 34.224.184.170)

Altered Packages found:

The system detected problems with the following cPanel-provided files that the Packaging System controls:

 

Packages Status Additional Information
cpanel-3rdparty-bin-108.1-1.cp108~el8 Missing  
cpanel-ace-editor-1.3.1-1.cp108~el8 Missing  
cpanel-analog-6.0-2.cp108~el8 Missing  
cpanel-angular-chosen-1.4.0-2.cp108~el8 Missing  
cpanel-angular-growl-2-0.7.3-2.cp108~el8 Missing  
cpanel-angular-minicolors-0.0.11-2.cp108~el8 Missing  
cpanel-angular-ui-bootstrap-1.2.5-1.cp108~el8 Missing  
cpanel-angular-ui-bootstrap-devel-1.2.5-1.cp108~el8 Missing  
cpanel-angular-ui-scroll-1.6.1-1.cp108~el8 Missing  
cpanel-angularjs-1.4.4-1.cp108~el8 Missing  
cpanel-awstats-7.9-1.cp108~el8 Missing  
cpanel-bindp-1.0.0-1.cp108~el8 Missing  
cpanel-bootstrap-3.1.1-3.cp108~el8 Missing  
cpanel-bootstrap-devel-3.1.1-3.cp108~el8 Missing  
cpanel-bootstrap-rtl-0.9.16-1.cp108~el8 Missing  
cpanel-bootstrap5-5.1.3-1.cp108~el8 Missing  
cpanel-chosen-1.5.1-1.cp108~el8 Missing  
cpanel-ckeditor-4.22.1-1.cp108~el8 Missing  
cpanel-common-licenses-1.0.0-1.cp108~el8 Missing  
cpanel-d3-js-3.5.6-1.cp108~el8 Missing  
cpanel-dovecot-2.3.21.1-2.cp108~el8 Missing  
cpanel-editarea-0.8.2-2.cp108~el8 Missing  
cpanel-elfinder-2.1.61-2.cp108~el8 Missing  
cpanel-eventsource-polyfill-js-1.0.0-1.cp108~el8 Missing  
cpanel-exim-4.98.1-2.cp118~el8 Missing  
cpanel-fetch-polyfill-js-v3.0-3.0.0-1.cp108~el8 Missing  
cpanel-fontawesome-5.15.4-2.cp108~el8 Missing  
cpanel-geoipfree-data-126.0-2.cp126~el8 Missing  
cpanel-git-2.48.1-3.cp118~el8 Missing  
cpanel-git-gitweb-2.48.1-3.cp118~el8 Missing  
cpanel-git-templates-2.48.1-3.cp118~el8 Missing  
cpanel-handlebarsjs-1.0.0-1.cp108~el8 Missing  
cpanel-jquery-3.6.0-1.cp108~el8 Missing  
cpanel-jquery-minicolors-2.1.7-2.cp108~el8 Missing  
cpanel-jquery-ui-1.13.2-1.cp108~el8 Missing  
cpanel-jsforge-0.7.0-1.cp108~el8 Missing  
cpanel-jstz-1.0.4-1.cp108~el8 Missing  
cpanel-knownproxies-data-108.0-1.cp108~el8 Missing  
cpanel-ldns-1.8.1-4.cp108~el8 Missing  
cpanel-libspf2-1.2.11-2.cp108~el8 Missing  
cpanel-libsrs-alt-1.0-1.cp108~el8 Missing  
cpanel-libzip-1.9.2-2.cp110~el8 Missing  
cpanel-libzip-devel-1.9.2-2.cp110~el8 Missing  
cpanel-lodash-4.8.2-1.cp108~el8 Missing  
cpanel-lodash-devel-4.8.2-1.cp108~el8 Missing  
cpanel-mailman-2.2.0.16-2.cp126~el8 Missing  
cpanel-mariadb-connector-3.3.13-2.cp108~el8 Missing  
cpanel-mariadb-connector-devel-3.3.13-2.cp108~el8 Missing  
cpanel-moment-2.9.0-2.cp108~el8 Missing  
cpanel-ng-cpanel-jupiter-account-preferences-126.22.3-1.cp11126 Missing  
cpanel-ng-cpanel-jupiter-calendar-contact-management-126.22.5-1.cp11126 Missing  
cpanel-ng-cpanel-jupiter-clam-av-126.22.3-1.cp11126 Missing  
cpanel-ng-cpanel-jupiter-dynamic-dns-126.22.3-1.cp11126 Missing  
cpanel-ng-cpanel-jupiter-manage-calendar-access-126.22.3-1.cp11126 Missing  
cpanel-ng-cpanel-jupiter-team-manager-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-account-enhancements-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-email-dns-record-manager-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-initial-setup-wizard-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-link-server-nodes-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-multiphp-manager-ng7-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-nginx-manager-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-ssl-tls-configuration-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-transfer-cpanel-account-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-wh-sql-config-126.22.3-1.cp11126 Missing  
cpanel-ng-whm-whm-marketplace-126.22.3-1.cp11126 Missing  
cpanel-oniguruma-6.9.8-2.cp122~el8 Missing  
cpanel-open-sans-1.0-2.cp108~el8 Missing  
cpanel-p0f-3.09b-3.cp108~el8 Missing  
cpanel-pam-cpses-108.0-2.cp108~el8 Missing  
cpanel-pam-hulk-108.0-1.cp108~el8 Missing  
cpanel-pdns-4.9.2-5.cp122~el8 Missing  
cpanel-perl-536-5.36.0-5.cp108~el8 Missing  
cpanel-perl-536-algorithm-dependency-1.112-1.cp108~el8 Missing  
cpanel-perl-536-algorithm-diff-1.201-1.cp108~el8 Missing  
cpanel-perl-536-aliased-0.34-1.cp108~el8 Missing  
cpanel-perl-536-amazon-s3-0.54-1.cp108~el8 Missing  
cpanel-perl-536-anyevent-7.17-1.cp108~el8 Missing  
cpanel-perl-536-apache-logformat-compiler-0.36-1.cp108~el8 Missing  
cpanel-perl-536-app-cmd-0.334-1.cp108~el8 Missing  
cpanel-perl-536-app-cmddispatch-0.44-1.cp108~el8 Missing  
cpanel-perl-536-app-cpanminus-1.7046-1.cp108~el8 Missing  
cpanel-perl-536-appconfig-1.71-1.cp108~el8 Missing  
cpanel-perl-536-archive-any-0.0946-1.cp108~el8 Missing  
cpanel-perl-536-archive-extract-0.88-1.cp108~el8 Missing  
cpanel-perl-536-archive-tar-builder-2.5005-2.cp108~el8 Missing  
cpanel-perl-536-archive-tar-stream-0.02-1.cp108~el8 Missing  
cpanel-perl-536-archive-tar-wrapper-0.38-1.cp108~el8 Missing  
cpanel-perl-536-archive-zip-1.68-1.cp108~el8 Missing  
cpanel-perl-536-authen-pam-0.16-1.cp108~el8 Missing  
cpanel-perl-536-authen-sasl-2.16-1.cp108~el8 Missing  
cpanel-perl-536-b-c-5.036001-1.cp108~el8 Missing  
cpanel-perl-536-b-cow-0.004-1.cp108~el8 Missing  
cpanel-perl-536-b-debug-1.26-1.cp108~el8 Missing  
cpanel-perl-536-b-flags-0.17-1.cp108~el8 Missing  
cpanel-perl-536-b-hooks-endofscope-0.26-1.cp108~el8 Missing  
cpanel-perl-536-b-hooks-op-check-0.22-1.cp108~el8 Missing  
cpanel-perl-536-b-keywords-1.24-1.cp108~el8 Missing  
cpanel-perl-536-b-lint-1.20-1.cp108~el8 Missing  
cpanel-perl-536-b-utils-0.27-1.cp108~el8 Missing  
cpanel-perl-536-bareword-filehandles-0.007-1.cp108~el8 Missing  
cpanel-perl-536-bsd-resource-1.2911-1.cp108~el8 Missing  
cpanel-perl-536-bytes-random-secure-0.29-1.cp108~el8 Missing  
cpanel-perl-536-bytes-random-secure-tiny-1.011-1.cp108~el8 Missing  
cpanel-perl-536-cache-cache-1.08-1.cp108~el8 Missing  
cpanel-perl-536-call-context-0.03-1.cp108~el8 Missing  
cpanel-perl-536-canary-stability-2013-1.cp108~el8 Missing  
cpanel-perl-536-capture-tiny-0.48-1.cp108~el8 Missing  
cpanel-perl-536-carp-always-0.16-1.cp108~el8 Missing  
cpanel-perl-536-carp-clan-6.08-1.cp108~el8 Missing  
cpanel-perl-536-cdb.file-0.99-1.cp108~el8 Missing  
cpanel-perl-536-cgi-4.54-1.cp108~el8 Missing  
cpanel-perl-536-char-replace-0.004-1.cp108~el8 Missing  
cpanel-perl-536-class-accessor-0.51-1.cp108~el8 Missing  
cpanel-perl-536-class-accessor-lite-0.08-1.cp108~el8 Missing  
cpanel-perl-536-class-accessor-lite-lazy-0.03-1.cp108~el8 Missing  
cpanel-perl-536-class-data-inheritable-0.09-1.cp108~el8 Missing  
cpanel-perl-536-class-errorhandler-0.04-1.cp108~el8 Missing  
cpanel-perl-536-class-inner-0.200001-1.cp108~el8 Missing  
cpanel-perl-536-class-inspector-1.36-1.cp108~el8 Missing  
cpanel-perl-536-class-isa-0.36-1.cp108~el8 Missing  
cpanel-perl-536-class-load-0.25-1.cp108~el8 Missing  
cpanel-perl-536-class-load-xs-0.10-1.cp108~el8 Missing  
cpanel-perl-536-class-loader-2.03-1.cp108~el8 Missing  
cpanel-perl-536-class-method-modifiers-2.13-1.cp108~el8 Missing  
cpanel-perl-536-class-singleton-1.6-1.cp108~el8 Missing  
cpanel-perl-536-class-std-0.013-1.cp108~el8 Missing  
cpanel-perl-536-class-std-utils-0.0.3-1.cp108~el8 Missing  
cpanel-perl-536-class-tiny-1.008-1.cp108~el8 Missing  
cpanel-perl-536-class-tiny-chained-0.004-1.cp108~el8 Missing  
cpanel-perl-536-class-trigger-0.15-1.cp108~el8 Missing  
cpanel-perl-536-class-unload-0.11-1.cp108~el8 Missing  
cpanel-perl-536-class-xsaccessor-1.19-1.cp108~el8 Missing  
cpanel-perl-536-clipboard-0.28-1.cp108~el8 Missing  
cpanel-perl-536-clone-0.45-1.cp108~el8 Missing  
cpanel-perl-536-clone-choose-0.010-1.cp108~el8 Missing  
cpanel-perl-536-clone-pp-1.08-1.cp108~el8 Missing  
cpanel-perl-536-colon-config-0.004-1.cp108~el8 Missing  
cpanel-perl-536-common-sense-3.75-1.cp108~el8 Missing  
cpanel-perl-536-compress-bzip2-2.28-1.cp108~el8 Missing  
cpanel-perl-536-compress-raw-lzma-2.201-1.cp108~el8 Missing  
cpanel-perl-536-config-any-0.32-1.cp108~el8 Missing  
cpanel-perl-536-config-crontab-1.45-1.cp108~el8 Missing  
cpanel-perl-536-config-general-2.65-1.cp108~el8 Missing  
cpanel-perl-536-config-ini-0.027-1.cp108~el8 Missing  
cpanel-perl-536-config-tiny-2.28-1.cp108~el8 Missing  
cpanel-perl-536-contextual-return-0.004014-1.cp108~el8 Missing  
cpanel-perl-536-convert-ascii-armour-1.4-1.cp108~el8 Missing  
cpanel-perl-536-convert-asn1-0.33-1.cp108~el8 Missing  
cpanel-perl-536-convert-ber-xs-1.21-1.cp108~el8 Missing  
cpanel-perl-536-convert-pem-0.08-1.cp108~el8 Missing  
cpanel-perl-536-cookie-baker-0.11-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-apiclient-0.08-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-bios-0.12-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-cleanup-0.4-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-core-dependencies-3.098007-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-json-xs-4.38-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-memtest-0.3-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-optimizer-0.3-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-posix-tiny-1.3-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-publicapi-2.8-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-syncutil-0.8-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-uniqid-0.2-1.cp108~el8 Missing  
cpanel-perl-536-cpanel-xslib-0.07-1.cp108~el8 Missing  
cpanel-perl-536-crypt-blowfish-2.14-1.cp108~el8 Missing  
cpanel-perl-536-crypt-cbc-3.04-1.cp108~el8 Missing

 

 

and after runing the cpanel Upgrade to Latest Version :


----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (2032818) at Fri Apr 25 15:50:54 2025
[2025-04-25 15:50:54 +0300] E Pre Maintenance ended, however it did not exit cleanly (256). The following events were logged: "scripts/check_plugin_pkgs", "scripts/sysup". Please check the logs for an indication of what happened
[2025-04-25 15:50:54 +0300]   Running Standardized hooks
[2025-04-25 15:50:54 +0300]   
[2025-04-25 15:50:54 +0300]  cPanel update completed
[2025-04-25 15:50:54 +0300]   A log of this update is available at /var/cpanel/updatelogs/update.2032818.5529711.1745530044.log
[2025-04-25 15:50:54 +0300]   Removing upcp pidfile
[2025-04-25 15:50:54 +0300] W NOTE: A system upgrade was not possible due to the following blockers:
[2025-04-25 15:50:54 +0300] W [FATAL] - Your Packaging System does not seem in a sane state at the moment: FAIL: RPM DB error: package glibc is not installed
[2025-04-25 15:50:54 +0300] W [ (EXIT CODE 1)] - 
=> Log closed Fri Apr 25 15:50:54 2025

Comments

4 comments

Date Votes
  • cPRex Jurassic Moderator

    Hey there!  It looks like you have an issue with the RPM database on the machine, so no updates will complete until that is resolved.

    Can you try using the WHM >> Repair RPM Database tool and see if that is able to fix the issue?

    0
  • Paul King
    • Edited

    I've a very similar setup and experiencing the same issues after upgrading MySQL server to MariaDB.

     

    [2025-05-06 20:55:27 +1000] W NOTE: A system upgrade was not possible due to the following blockers:
    [2025-05-06 20:55:27 +1000] W [FATAL] - Your Packaging System does not seem in a sane state at the moment: FAIL: RPM DB error: package glibc is not installed
    [2025-05-06 20:55:27 +1000] W [ (EXIT CODE 1)] -

    Try

    To help you further, I did some research and found resource(s) that will guide you; please review the following third-party pages:
     
    Unable to detect release version
     
    Almalinux 8 | Unable to detect release version

    This will help, however doesn't completely fix issue

     

    0
  • sibony88

    hi, 

    You need to take the correct RPM file from a backup and extract it to a folder then run rpm --rebuilddb

    from backup directory: system\dirs\_var_lib_rpm.tar.gz 

     

    0
  • cPRex Jurassic Moderator

    Paul King - I'd recommend the same RPM repair process to you that I did in my previous reply.  Can you try that and see how that goes?

    0

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