How to prevent creation of mail subdomain on parking

Gustavo Nunes

• May 20, 2025 13:54

Hi,

We don't use e-mails on our cPanel account, but everytime we park a domain, cPanel creates a mail.domain.com register on DNS.

The problem is that we don't use, then everytime de Auto SSL stops because the amount of invalid mail subdomains. 

Is it possible to prevent cPanel creating the mail subdomain on parking?

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  cPRex Jurassic Moderator

  • May 20, 2025 15:11

  Hey there!  There isn't a way to just exclude the mail entry from parked domains, as you would need to edit the Apache templates in order to remove the ServerAlias entry completely from the configuration.  We have some more details on that in the following post: https://support.cpanel.net/hc/en-us/community/posts/19661082155031/comments/19661090752663

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