cPanel Elevate from AlmaLinux 8 to 9

verdon

• June 04, 2025 13:35

Hi. In the security advisor Elevate section, I am getting the message “The GRUB2 config file is missing. If you need…” I did find an article here detailing how to generate a new GRUB config file, but I checked before starting and I do seem to have a properly configured file at /etc/defult/grub and /etc/sysconfig/grub. Should I be following the instructions at https://support.cpanel.net/hc/en-us/articles/21890559516183-ELevate-blocker-GRUB-is-missing ?

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  cPRex Jurassic Moderator

  • June 04, 2025 15:07

  Hey there!  No, if the file exists you should not need to use the details in that guide.  It may be best to create a ticket with our team so we can determine why that isn't being properly detected on your machine.

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  verdon

  • June 04, 2025 15:38

  @cPRex thanks. I have created ticket #95718893

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  cPRex Jurassic Moderator

  • June 04, 2025 15:40

  Great - I'm following along with that ticket now on my end as well.

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  verdon

  • June 09, 2025 23:49

  Just an FYL… my Datacentre has opened a ticket with cPanel on my behalf. I'll let you know when I hear more.

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