Error 500, on new account creation.

Alexandru Mihai

• June 10, 2025 08:47

Hello, since the last cpanel update, after I create a new account on the server, and when I access the domain, I get error 500. In /home/user/logs, no error appears.

I use cloudlinux + litespeed.

• 

  Andrew

  • June 10, 2025 13:14

  Try to rebuild CageFS as follows:

  https://support.cpanel.net/hc/en-us/articles/1500009718162-How-to-rebuild-CageFS

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

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  cPRex Jurassic Moderator

  • June 10, 2025 15:06

  Whenever there is a 500 error it's always best to check the Apache logs at /etc/apache2/logs/error_log on the system, as there will almost certainly be helpful data there related to the issue.  

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