wp-toolkit no longer detects wordpress installations

sibony88

• June 11, 2025 10:24
• Edited

WP Toolkit stopped detecting all WordPress installations on multiple servers (cPanel 128.0.13 - AlmaLinux 8/9

Hello,

We are experiencing a critical issue with WP Toolkit on multiple independent servers.

• On both servers, WP Toolkit suddenly stopped detecting any WordPress installations.

• This happened on 3 completely separate servers, at the same time, starting yesterday.

• No changes were made to either server before the issue started.

• Both servers are running the latest cPanel version 128.0.13 on AlmaLinux 8.

• When running a "Scan for WordPress" in WP Toolkit, we receive an error, and no WordPress instances are found.
  ERROR "Scanning for WordPress websites was performed. To re-add previously detached sites, remove .wp-toolkit-ignore file in the site's document root, then run Scan again"

No .wp-toolkit-ignore file was found anywhere in /home

Since this occurred simultaneously on multiple servers without any system changes, it may indicate a recent update or backend issue affecting WP Toolkit detection logic.

We would appreciate your investigation and any guidance on resolving this.

Thank you.

 

• 

  Michel

  • June 11, 2025 10:49

  Hi there,
  We experienced the same issue earlier today. After some digging, we came across the following article which helped us resolve it:
  https://support.cpanel.net/hc/en-us/articles/32731714006551-Update-to-latest-cPanel-110-126-or-128-versions-removes-addonfeatures-directory

  Once we followed the steps from the article, our WordPress installations reappeared in WP Toolkit.
  Hope this helps!

  0
• 

  cPRex Jurassic Moderator

  • June 11, 2025 11:20

  Main thread on this is here: https://support.cpanel.net/hc/en-us/community/posts/32729320158103

  0
• 

  sibony88

  • June 11, 2025 11:45

  Great, all working fine now
  thank you

  0

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