Skip to main content

The /scripts/autorepair fix_addon_features script is failing on my system.

Comments

11 comments

  • Kasper Jepsen

    We're having the same issue. 

    1
  • Andrew
    Translate

    Check the permissions on /tmp folder, that seems to be wrong.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    0
  • cPRex Jurassic Moderator

    Yes, knowing the permissions on /tmp will likely help with this issue.  On a default AlmaLinux 8 install /tmp is 1777 which shows as drwxrwxrwt in "ls" output.

    0
  • Robert Kuunders

    "I have confirmed the files exist, have content, and have correct permissions." That's not it. 

    0
  • cPRex Jurassic Moderator

    Can you share the output of the following command on your system?

    ls -ld /tmp
    0
  • Robert Kuunders

    Sure:
    [root@panel ~]# ls -ld /tmp
    drwxrwxrwt. 42 root root 4096 Jun 17 09:02 /tmp

    0
  • cPRex Jurassic Moderator

    Could you submit a ticket so this can be investigated directly on your machine?

    0
  • Robert Kuunders

    Cpanel doesn't let me. They (the ticket system) want me to submit a ticket at my VPS hosting provider. 

    0
  • cPRex Jurassic Moderator

    Then you should submit a ticket to your hosting provider, and then they'll escalate to us if necessary.

    0
  • Robert Kuunders

    Ok. I'll try that route.

    0
  • Robert Kuunders

    It is solved. In the end they just reinstalled WP Toolkit. The autorepair script might still have this failure.

    Could you please try reinstalling wp-toolkit?
     You can do that with the command:
     dnf reinstall wp-toolkit-cpanel
     Or on ubuntu servers:
     apt reinstall wp-toolkit-cpanel

    0

Please sign in to leave a comment.